Behavioral Health Counselor II
- HIPAA
- Encompass
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Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
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Job Summary
Responsible for overseeing the day-to-day operations of behavioral health programs by supervising clinical and administrative staff, ensuring high-quality care for patients, and maintaining compliance with regulatory and accreditation standards.Does this position require Patient Care?
Yes
Essential Functions
-Oversee and provide guidance to behavioral health professionals, including counselors, therapists, and administrative staff. Conduct regular performance evaluations, offer support, and ensure staff adherence to clinical best practices and organizational policies.
-Ensure the smooth operation of patient care services, including intake, treatment plans, and discharge processes. Collaborate with healthcare providers, social workers, and other departments to ensure integrated care for patients.
-Develop, implement, and evaluate behavioral health programs to improve service delivery, patient outcomes, and overall program effectiveness. Identify areas for improvement and adjust services based on patient feedback and performance data.
-Ensure compliance with federal, state, and local regulations, as well as accreditation standards related to behavioral health services. Maintain documentation and reporting standards, including patient records and treatment documentation, in accordance with HIPAA and other regulatory guidelines.
-Provide guidance and support to staff handling patient crises, including those experiencing mental health emergencies. Assist in crisis management and ensure proper protocols are followed.
-Identify and provide ongoing training and professional development opportunities for staff, keeping them up to date on the latest behavioral health practices, treatments, and technologies.
-Work with community partners and external agencies to develop resources and services for patients, such as housing, substance abuse treatment, and vocational programs.
-Collect and analyze patient care and program data to assess service delivery and make data-driven decisions. Prepare reports on patient outcomes, service utilization, and compliance for senior leadership.
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Qualifications
Education
Bachelor's Degree Social Work required or Bachelor's Degree Related Field of Study required and Master's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Social Worker [Licensed Independent Clinical Social Worker - LICSW - MA] - required
Experience
Experience in a behavioral health or clinical environment 3-5 years required and Experience in a supervisory or leadership role 1-2 years preferred
Knowledge, Skills and Abilities
- Demonstrated experience in program development, staff management, and budget oversight.
- Strong knowledge of behavioral health treatment modalities, regulatory requirements, and quality assurance practices.
- Excellent leadership, communication, and interpersonal skills, with the ability to work collaboratively across departments.
- Experience working in a healthcare facility or hospital setting.
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Additional Job Details (if applicable)
Physical Requirements
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Remote Type
Onsite
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Work Location
1 Dove Avenue
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Scheduled Weekly Hours
40
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Employee Type
Regular
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Work Shift
Day (United States of America)
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Pay Range
$82,430.40 - $119,849.60/Annual
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Grade
8
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EEO Statement:
3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteranās Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
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Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership ālooks likeā by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Behavioral Health Counselor II Ā· Massgeneralbrigham