PI
RL North - Travel
Paytm Insurance Broking Pvt Limited
🇮🇳 India
On-site
6 months ago
- Excel
6 months ago
Not enough detail in this posting to match
- Build, maintain, and expand strong working relationships with RTCs and top private operators in the region.
- Onboard new operators and ensure digital adoption of Paytm Travel tools and dashboards.
- Negotiate commission structures, payout terms, and commercial agreements aligned with platform objectives.
- Own and drive revenue targets, load factors, and seat fill rates for your region.
- Collaborate with central pricing and analytics teams to implement dynamic pricing strategies.
- Track revenue leakage, cancellations, and penal charges; work with operators to resolve issues.
- Regularly benchmark fares, seat inventory, and operator quality against regional competitors.
- Provide actionable insights on price trends, route-level demand patterns, and consumer behavior.
- Recommend product/UX changes based on feedback from operators and market observations.
- Monitor SLA adherence on seat confirmations, refunds, and cancellation handling.
- Collaborate with customer support and tech teams to address escalations and resolve partner issues.
- Run regular health checks and audits on partner performance and NPS metrics.
- 5–10 years of experience in bus ticketing, logistics, e-commerce, or B2C travel partnerships
- Prior experience working with state transport corporations or regional aggregators is a strong plus
- Strong commercial acumen with negotiation experience
- Data-savvy: Comfortable working with dashboards, Excel, and BI tools to derive insights
- Deep understanding of regional travel patterns, fares, and operational intricacies
- Excellent communication skills in English and the local regional language
- Willingness to travel extensively across the assigned territory
RL North - Travel · Paytm Insurance Broking Pvt Limited