Revenue Management Analyst

At DHL, our people are our greatest asset! Everyone’s contribution drives us to be the world's #1 logistics company.

Certified as a Great Place to Work, we're dedicated to fostering a positive, collaborative, and supportive environment for all. Our commitment and engagement with Our People ensure we continuously build a workplace we're all proud of. Plus, with competitive compensation and exceptional perks, we make sure your personal life shines just as brightly as your career.

SUMMARY:
The Revenue Management Analyst is responsible for data analytics around customer profile and profitability management. This role is responsible for analyzing customer performance, evaluating pricing and concession decisions, uncovering growth opportunities, and providing actionable recommendations that drive commercial success.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop and automate reports, KPIs, and related dashboards utilizing data from multiple sources and departments.
• Analyze and maintain customer profitability reporting.
• Conduct customer profitability reviews and deep dives.
• Review, analyze, and complete customer concession requests, ensuring alignment with commercial strategy, profitability objectives, and established approval guidelines
• Identify revenue leakages and propose solutions
• Recommend strategies to improve customers’ yield and profitability
• Support additional commercial projects and initiatives.

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree in Business Administration, Finance, Industrial Engineering or related degree.
• 3 years of working experience in a similar role or within the logistics industry.
• First Choice or Six Sigma trained and certified is a plus.
• Experience with SAP a plus.
• Skilled in problem identification and resolution using analytical and modeling techniques.

REQUIREMENTS:

• High energy with solid analytical mindset.
• Strong analytic and reporting background.
• Proven financial and business acumen.
• Strong problem identification and problem-solving skills.
• Self-starter able to work well under pressure, perform and manage multiple tasks simultaneously and meet deadlines.
• Excellent communication skills and attention to detail.
• Ability to translate large data sets to key business messages.
• MS-Excel, MS Access and PowerBI.
• SQL knowledge a plus.

PHYSICAL DEMANDS:

• Physical demands are mostly consistent with a professional office setting. 
• Regular sitting at workstation for 50 – 75% of the work shift.
   

As a leading logistics company in one of the fastest growing industries, at DHL eCommerce, we offer our employees, and their dependents benefits and incentives to make them successful at work and home.

• Competitive Pay
• Bonus Programs
• Retirement Savings - 401k with company match
• Medical, Dental, Vision, Well-being programs
• FSA/HSA availability
• Tuition Reimbursement
• Paid Time Off including vacation and sick time
• Company Paid Holidays and Floating Holidays
• Paid Parental Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Short Term and Long-Term Disability
• Life Insurance

To be considered for this role, applicants must be legally authorized to work in the United States and not require employer sponsored work authorization now or in the future.

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.

Equal Opportunity Employer - Veterans/Disability