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Retail Loss Manager

Boots
  • 🇬🇧 United Kingdom
  • On-site
  • Manager or above
  • 1 day ago
  • Risk Management
  • Equity
1 day ago
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Job Description

Contract:Full-Time, Permanent
Location:Nottingham Support Office
Closing date:27/10/26
Recruitment Partner: Daniel White, Daniel.White1@boots.com


Are you ready to make a real impact? Join Boots as aRetail Loss Manager in our Central Operations team based in Nottingham, Beeston. Here at Boots, we work every day to build a brilliant environment for our people, empowering them to make a difference for our customers and colleagues.

As the Retail Loss Manageryou'll play a pivotal role in helping shape and deliver our retail loss strategy across the business. Reporting to the Head of Retail Operations & Loss and leading a team of Retail Loss Specialists, you'll work closely with stores, field teams and support office functions to reduce loss, improve compliance, and drive operational performance.

This is an excellent opportunity for someone who enjoys combining people, programmes and data to make a measurable impact across a large retail operation.

What you’ll be doing
As aRetail Loss Manager, you will be:
  • Leading initiatives that build a strong and positive loss culture across our store estate. Designing and delivering loss programmes that drive colleague engagement, accountability and behavioural change.
  • Using data and insight to identify trends, risks and opportunities, turning analysis into clear actions and recommendations.
  • Supporting the Development and maintaining of reports, dashboards and performance measures that support operational and strategic decision-making.
  • Managing the Retail Loss budget, ensuring effective financial governance and value from investment.
  • Supporting the ongoing development and improvement of UOD compliance processes and standards.
  • Partnering with retail, finance and operational teams to embed loss prevention into everyday business activity.
  • Identifying opportunities to improve processes, reduce risk and enhance operational effectiveness across the organisation

What you’ll need to have (our must-haves)
  • Experience in Retail Loss, Stores or Retail Operations. 
  • Strong analytical skills, with the ability to interpret data, identify trends and turn insight into practical actions. 
  • The ability to influence and build effective working relationships with colleagues at all levels.
  • Experience leading projects or programmes and delivering successful outcomes. 
  • Experience managing budgets, forecasting expenditure and maintaining financial controls. 
  • Strong communication skills, with the ability to present information clearly and confidently. 
  • Good organisational skills, with the ability to manage multiple priorities and meet deadlines. 
  • A track record of driving improvements in operational performance, compliance or risk management. 
  • Experience using data and insight to support decision-making and deliver measurable business results

It would be great if you also have
  • Experience leading culture, engagement or behavioural change programmes. 
  • Experience turning data and insight into practical actions that improve business performance. 
  • Experience working across multiple business functions to deliver improvement programmes. 
  • Experience supporting investigations, identifying root causes and implementing corrective actions. 
  • A good understanding of retail store operations and operational compliance processes

Where your brilliance can take you
At Boots, we believe in your potential. With our commitment to your development, you’ll have opportunities to grow your career and take on new challenges within our organisation.

Rewards designed for you
  • Boots Retirement Savings Plan
  • Generous employee discounts for you and a family member
  • Enhanced maternity/paternity/adoption leave pay
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only.

A bit about us
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported, and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What’s next?
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon. Be brilliant with Boots.
  • Level: Level 5
  • Business area: Support Office
  • Function: Customer Support Centre, Retail & Central Operations
  • Keywords: Retall, Loss, Manager
  • Hours per week: 37.5
  • Latitude,longitude 1: 52.927182,-1.183948
  • Office use only: No
  • Airport: No
  • No7 Careers: No
  • Company: Non Stores
  • Division: Non Stores
  • Should this vacancy be excluded from being posted onto the Boots.jobs career site?: No
  • Area: East Midlands (non stores)
  • Job Code: FEP Manager
  • Store: Nottingham Support Office
  • Req Posted Date: 13-Oct-2026

Retail Loss Manager · Boots

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