Retail and Inventory Coordinator (PT) | The SOMM Hotel & Spa

Retail and Inventory Coordinator (PT) | The SOMM Hotel & Spa

Let’s start off with the most important part - what’s in it for you:

The Perks

*Eligibility of perks is dependent upon job status

• Hourly Pay Range: $25 to $30 DOE
• Tip/Tip Pooling Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What Success Looks Like:

Your Impact

• Maintain a warm, professional approach; anticipate guest needs, answer product questions, and use positive suggestive selling techniques.
• Perform store opening and closing procedures, accurately process sales, and balance registers according to established procedures.
• Manage replenishment ordering by reviewing stock levels, sales trends, reorder needs, and vendor lead times to keep merchandise available and avoid excess inventory.
• Use the computer-based inventory system to create and maintain purchase orders, track outstanding orders, and keep item and vendor records accurate. Follow approved purchasing budgets and authorization procedures.
• Work directly with vendors on purchasing, product availability, pricing, order quantities, delivery schedules, backorders, and order discrepancies.
• Receive merchandise; verify quantities and condition against purchase orders and packing slips, record receipts in the inventory system, and coordinate shortages, damage, returns, or credits with vendors and management.
• Tag, price, and stock merchandise; replenish the sales floor and maintain organized backstock and storage areas.
• Create, modify, and refresh product displays in alignment with the store’s brand, merchandising standards, seasonal needs, and promotions.
• Coordinate and perform month-end physical inventory counts, recount discrepancies, reconcile findings with system records, and submit any inventory adjustments for required management approval.
• Run month-end inventory reports and provide accurate inventory results and supporting records to management by established deadlines.
• Run and review other inventory reports, including stock on hand, low stock, sales by item, slow-moving merchandise, inventory variances, and open purchase orders; communicate findings and replenishment recommendations.
• Maintain neatness, cleanliness, and organization throughout the store, checkout station, and all storage areas, including outdoor storage or containers where applicable.
• Follow merchandise shipping and interdepartmental transfer procedures; record stock movements accurately and communicate special requests and orders to the supervisor and team.
• Occasionally serve as a store ambassador at special events by welcoming guests, presenting merchandise, supporting event displays, and assisting with sales and event setup or breakdown.
• Assist with training new or other employees on guest service, store procedures, merchandising, and inventory tasks as assigned.

What You Bring 

• Previous retail experience strongly preferred, particularly experience with replenishment ordering, purchasing, receiving, and inventory control.
• Ability to use a computer-based inventory system and point-of-sale system to create purchase orders, record merchandise receipts, and run inventory reports.
• Comfort using email and basic spreadsheets to communicate with vendors, organize purchasing records, and review inventory information.
• Strong customer service skills and clear, professional communication with guests, vendors, coworkers, and management.
• Basic math skills for accurate cash handling, stock counts, purchasing quantities, and review of inventory differences.
• Strong attention to detail, organization, and follow-through; ability to manage recurring inventory deadlines while supporting daily store operations.
• An eye for product presentation and the ability to stock merchandise and create or update displays.
• Availability for a part-time schedule that includes scheduled month-end inventory and occasional special events.
• Weekend availability as required by leadership.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.