SO
Restoration Job File Coordinator
SERVPRO of Vacaville/Dixon
🇺🇸 United States
On-site
Mid level
2 weeks ago
$22 – $28 / hour
- Google Workspace
- Health insurance
- Pension
2 weeks ago
Not enough detail in this posting to match
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Dental insurance
Do you love helping people through difficult situations?
Then, don’t miss your chance to join our Franchise. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
We are seeking someone who is great on the phone, has excellent analytical skills, is detail-oriented, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, truly enjoys providing superior service, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!
Primary ResponsibilitiesMonitor job file status and WIP'sMonitor and ensure client requirements are followedReview and validate initial documentationCreate preliminary estimates and prepare job file reportsMaintain internal and external communicationsComplete and review job file documentation for final upload and the audit processPerform job close-outAssist other departments, as neededManage Tech scheduling After-hours on call phone rotation participation
Position Requirements2+ year(s) of administrative or office-related experience
Outstanding written and verbal communication skills, including proper pronunciation and grammar.
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Capability to work in a fast-paced, team-oriented office environmentProficiency in Google WorkspaceAbility to learn new software, including Xactimate® and proprietary softwareExperience with writing estimates, job file processes, and quality assurance a plusExperience in service industry environment a plusAbility to successfully complete a background check subject to applicable law
Hours: 7:30am-4:30pm M-F, flexible to work overtime and rotating on-call schedule Job Type:Full-time
Restoration Job File Coordinator · SERVPRO of Vacaville/Dixon