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CF

Restaurant Catering Director

Chick-fil-A at North Hills In-Line
🇺🇸 United States
On-site
Manager or above
101 months ago
$13.50 / hour
  • food safety
  • CFA
101 months ago
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Not enough detail in this posting to match

Restaurant Catering Director

 

Background:

This is a part time or full-time position budgeted between 15 - 35 hours per week.  Weekly time usage is approximately divided as: 

  • 55% generating incremental inside/outside sales focused on caterings
  • 45% leveraging in unit sales building and North Hills  pad sales,  promos and emotional connections  
  • Seasonally, 10% distributed to support  administrative/analysis,  and community
 The responsibility of the Restaurant Catering Director (RCD) is to protect the interest of Chick-fil-A and the operator in the practicing and maximizing of unit-level catering sales.  

The RCD is the restaurant champion for catering sales and brand building, while executing food safety practices all day, everyday.  

This talented individual must be a cheerleader, independent and well-organized.  The RCD is a savvy a teacher that is energized by people and thrives in a quick-paced environment.  With sales and brand growth as their primary discipline, the RCD must also be engaged in these 4 areas:

  • Vision
     
    • Support the vision of the operator and weigh-in heavy on the vision for sales and brand building.
  •  
    • Commit yourself to personal growth and development as an RCD.
  •  
    • Work closely with the operator to develop an Individual Development Plan (IDP) for yourself and for other members in the marketing department.
  •  
    • Support High Performance Leadership Team (HPLT) growth
  •  
    • Identify and share short-term and long-term catering goals at all levels in the organization
  •  
    • Create a marketing plan (Annual, Quarterly and Monthly)  to achieve sales building goals throughout the organization.
  •  
  • People
     
    • Assist in recruiting, selecting, and coaching catering team members and develop to potential.  

    • Observe and provide feedback on operational results to catering operations
  •  
    • Work closely with leadership team and operator to develop and implement continuous improvement plan for the development of people involved in catering.
  •  
  • Quality & Customer Experience
     
    • When involved in outside sales activities observe and communicate poor OE practices to operations.
  •  
    • Work closely with operator to develop continuous improvement plans enhancing the catering guest experience away from the restaurant.
  •  
  • Sales & Brand Growth
     
    • Work closely with operator and operations to develop and implement customer count, check average and outside sales to grow sales to include 3PD (3rd Party Delivery):
  •  
    • Track and analyze past catering sales building activities (promotions and D&G) and build on success.  Use various and creative marketing tools to create maximum sales impact.
  •  
    • Create and use our known marketing and operational strengths and opportunities to grow sales (mobile app & 3PD) and brand recognition.
  •  
    • Cultivate an atmosphere of heightened brand awareness and CFA Catering within our trade area.
  •  

Restaurant Catering Director · Chick-fil-A at North Hills In-Line

Auto apply with Likeremote