Resident Advocate

Description

Position: Resident Advocate

Organization Type: Non-Profit, Faith-Based

Status: Part-Time; Hourly Non-exempt

Hours: Thursday - Saturday 12pm - 10pm

Reports to: Residential Coordinator

Location: Atlanta, Georgia

Website: https://www.belovedatlanta.org/

CORE RESIDENT ADVOCATE RESPONSIBILITIES

(Applicable to all Resident Advocates)

Resident Support & Community Care

• Build supportive relationships with residents while maintaining healthy boundaries

• Encourage accountability and support residents in working toward personal and program goals

• Assist residents in navigating daily routines, schedules, and responsibilities within the home

• Respond to resident concerns or emotional needs in a respectful and trauma-informed manner

Program Support

• Coordinate with Case Managers, the Residential Coordinator, and Program leadership regarding resident needs and program operations

• Support program activities including classes, meetings, and community events

• Assist with resident orientation and admission processes

• Reinforce program expectations outlined in the Resident Handbook

Safety, Accountability & Documentation

• Maintain a safe, structured residential environment

• Address behavioral concerns or conflicts using trauma-informed de-escalation practices

• Complete required documentation including incident reports, medication logs, drug screen documentation, and house check records

• Communicate important updates regarding resident wellbeing or program concerns to appropriate staff

Administrative Support

• Attend BELOVED staff meetings, trainings, retreats, and supervision

• Assist in maintaining the organization and functionality of residential homes

• Participate in the staff on-call rotation when assigned

EVENING RESIDENT ADVOCATE RESPONSIBILITIES

Evening Resident Advocates play a critical role in maintaining safety, structure, and accountability within the residential homes during afternoon and evening hours when fewer staff members may be present. This role requires a higher level of situational awareness, independent judgment, and the ability to respond to resident needs in real time.

Residential Safety & Structure

• Monitor resident movement in and out of the home, including tracking approved passes and curfew compliance

• Ensure adherence to house expectations including curfew, chore completion, and community participation

• Conduct routine room checks and house checks to maintain a safe and orderly living environment

Accountability & Program Compliance

• Conduct scheduled or random drug screens in accordance with program policy and document results appropriately

• Address behavioral concerns, emotional escalations, or resident conflicts using trauma-informed de-escalation practices

• Document incidents and communicate concerns to the Residential Coordinator or on-call leadership

Evening Programming & Community Life

• Facilitate or support house meetings and evening programming

• Support residents in maintaining routines related to recovery meetings, chores, and house responsibilities

• Foster a respectful, supportive community environment within the home

Resident Support

• Serve as the primary point of contact for resident needs during evening hours

• Provide emotional support and encouragement while maintaining program boundaries

• Respond to emerging concerns or situations in coordination with leadership when necessary

PRIMARY RELATIONSHIPS

• This position reports to the Residential Coordinator

• The Resident Advocate works closely with the Residential Coordinator, Program Manager, Clinical Director, Case Managers, and other BELOVED staff to ensure residents receive coordinated and supportive care.

• The majority of this role involves direct interaction with residents in the BELOVED residential homes.

QUALIFICATIONS

• High school diploma or GED required; associate’s degree or higher in

behavioral health, social services, or a related field preferred

• One year or more of experience in residential care, social services, recovery programs, or similar support roles preferred

• Strong interpersonal and communication skills

• Ability to work effectively with individuals who have experienced trauma

• Administrative and organizational skills including use of email and Microsoft Office

• Clean Motor Vehicle Record

• Ability to lift objects up to 25 pounds

• Successful completion of criminal background check

• References demonstrating the applicant’s suitability for working with

vulnerable populations