Residence Counselor-Fake

Job Title: Residence Counselor
Department: Residential Services
FLSA Status: Non-Exempt
Union Status: Union
Educational Requirements: High School diploma or equivalent.
Qualifications and Experience: Minimum of a High School diploma or equivalent with
experience in human services/direct care setting. Bachelor’s Degree strongly preferred.
Experience working with mental health, crisis intervention and managing trauma triggered
behavior. Excellent time management and organizational skills. Must be stress resistant, flexible,
a team player who is open to feedback and creative. Willingness to perform CPR/First
Aid/AED/CPI/Naloxone. Preferred knowledge of AWARDS.
Hours: 35 hours per week, variable schedules
Essential Position Functions:
1. Performs restorative services and ADL’s to assist clients with cooking, cleaning, general
apartment maintenance, shopping, traveling, taking medication, symptom management,
personal hygiene, money management, self-advocacy, utilizing community resources and
other areas as appropriate.
2. Escorts clients to outside appointments throughout the community utilizing public
transportation to obtain benefits, medical doctor, psychiatrist or dentist when necessary,
shopping, etc.
3. Motivate clients to develop skills needed to maintain housing. Assist and encourage
individuals to develop natural supports and include these supports in Support Plans and
client related meetings.
4. Timely completion of required documentation for every client contact as per agency
policy. Ensure documentation meets regulatory guidelines for level of care.
5. Co-facilitate groups if requested in areas including but not limited to wellness, leadership,
housing, stability, employment and education, relationships, and healthy decision
making.
6. Assist in preparing program for audits.
7. Provide crisis intervention, as necessary.
8. Compliance with requirements, including facilitating appropriate admissions and
discharges, maintaining census, documentation and incident reporting.
10/2022
9. Ability to work with consumers/residents, families, and staff in a caring and respectful
manner, and with due understanding of and consideration for cultural differences.
10. Conduct apartment inspections on multiple floors, utilizing stairs.
11. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive
situations to supervisors. Completes incident reports in accordance with Bridge policy.
Accounts for consumers, performs diligent searches, and files missing person reports on
consumers not accounted for in accordance with policy and procedure.
12. Provide an environment where clients have the ability to and are comfortable accessing
services at any time of day or night. All shifts in residential community residences and
any other 24-hour supervised program are “awake” shifts. That means that employees are
expected to be alert and available at all times for the purposes of
13. managing any client matters that arise and to provide building coverage.
14. Attend staff meetings, supervision and trainings as required.
15. Any other duties as may be assigned.