Research Assistant, Enterprise AI
Comcast (CC) of Willow Grove
- 🇺🇸 United States
- On-site
- Manager or above
- 1 day ago
- AI
- Machine Learning
- Change Management
- Microsoft PowerPoint
- Excel
1 day ago
Job Summary
The Research Assistant, Enterprise AI will support Comcast Spectacor's enterprise-wide artificial intelligence strategy through industry research, competitive benchmarking, and the identification of high-impact AI applications. This role will help evaluate how professional sports organizations and adjacent industries are adopting AI and translate those findings into actionable recommendations for Comcast Spectacor.Working closely with Business Strategy & Analytics (BSA) leadership, the Research Assistant will contribute to the development of a practical, phased AI roadmap focused on improving operational efficiency, enhancing customer experiences, supporting revenue growth, and enabling more informed decision-making.
The position provides an opportunity to work at the intersection of emerging technology, business strategy, and professional sports while directly contributing to the organization's broader digital transformation initiatives.
This is a 6 month, 20 hours per week temporary position.
Job Description
Key Responsibilities
- Industry Research & Competitive Benchmarking: Research and evaluate how organizations across the NHL, NBA, NFL, MLS, Premier League, and other professional sports leagues are utilizing AI, including specific applications, organizational structures, technology investments, and demonstrated business outcomes.
- Adjacent Industry Analysis: Identify emerging AI trends, best practices, and successful applications across entertainment, hospitality, retail, media, technology, and other relevant industries that could translate into opportunities for Comcast Spectacor.
- Enterprise AI Roadmap Development: Support BSA leadership in developing and refining a phased enterprise AI strategy, identifying near-term opportunities, longer-term capabilities, organizational requirements, and potential barriers to adoption.
- AI Use-Case Identification & Evaluation: Research, document, and prioritize potential AI applications across Ticketing, Marketing, Corporate Partnerships, Premium Sales, Finance, Customer Service, Venue Operations, and other business functions based on feasibility, potential impact, and organizational readiness.
- Technology & Vendor Research: Evaluate emerging AI platforms, solutions, and capabilities, including generative AI, predictive analytics, automation, and AI agents, to help determine their relevance and potential application within Comcast Spectacor's existing technology ecosystem.
- AI Governance & Organizational Enablement: Research enterprise approaches to AI governance, employee training, responsible AI adoption, and change management to support the development of scalable and sustainable AI practices.
- Business Impact & Measurement: Assist in establishing frameworks for evaluating AI initiatives, including productivity improvements, cost efficiencies, revenue opportunities, employee adoption, and return on investment.
- Research Reporting & Executive Communication: Develop concise research briefs, competitive benchmarking reports, presentations, and strategic recommendations that translate complex AI concepts and industry findings into actionable insights for BSA and Executive Leadership.
Key Competencies
- Strong research and analytical skills with the ability to synthesize information from multiple sources into clear business recommendations.
- Demonstrated interest in artificial intelligence, emerging technologies, business strategy, and digital transformation.
- Understanding of AI applications and their potential impact on business operations, customer experiences, and organizational efficiency.
- Ability to evaluate business opportunities through strategic, operational, and financial perspectives.
- Strong written and verbal communication skills, including the ability to develop executive-level presentations and research summaries.
- Self-motivated, intellectually curious, and comfortable exploring emerging topics with limited established frameworks.
- Collaborative mindset with the ability to engage cross-functional stakeholders and translate research into practical business applications.
- High attention to detail, strong organizational skills, and the ability to manage multiple research initiatives simultaneously.
Preferred Qualifications
- Interest in the professional sports, entertainment, or live-event industries.
- Familiarity with generative AI tools, enterprise AI platforms, and emerging technologies.
- Proficiency in Microsoft PowerPoint, Excel, and research-oriented analytical tools.
- Prior experience conducting market research, competitive analysis, business case development, or strategic planning is a plus.
Skills
Business Strategies, Industry Research, Strategic RecommendationsWe believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit thebenefits summary on our careers site for more details.
Education
High School Diploma / GEDCertifications (if applicable)
Relevant Work Experience
2-5 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Research Assistant, Enterprise AI · Comcast (CC) of Willow Grove