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IW

Requirement details received from Cognizant(Eytan Dallal

Info Way Solutions LLC
  • ๐Ÿ‡ฎ๐Ÿ‡ณ India
  • On-site
  • 10 months ago
  • Azure
  • OpenShift
  • Kubernetes
  • ITIL
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Please find below the requirement details received from Cognizant(Eytan Dallal) :
Manager Details:
Name: Eytan Dallal
Email: eytan.dallal@cognizant.com
Mobile: (773) 592-0929
Requirement Details:
Here is the information:
At this time, we are trying to line up 4 India-based resources at a rate of $30โ€“$32 per hour .
Key point: We are looking for ADMIN roles , not developer roles .
1. Project Overview
Client is seeking qualified suppliers to provide offshore or nearshore IT outsourcing staffing support for IBM Cloud Pak for Data (CP4D) and related components such as:
  • Information Governance Catalog (IGC)
  • Knowledge Catalog (IKC)
  • Manta metadata tools
The objective is to transition existing onshore FTE responsibilities to lower-cost locations (India, LATAM) while maintaining high-quality operational support.
The engagement will span 30 months starting January 2026 , following the completion of contracting by December 2025.
Suppliers will be responsible for L1/L2/L3 support, patching, upgrades, compliance, performance optimization, and coordination with client and IBM teams. Expertise in Azure, OpenShift, Kubernetes, and ITIL is required.
2. Project Scope & Key Responsibilities
  • Provide 24x7 L1/L2/L3 operational support for IBM CP4D and related components (IGC, IKC, Manta).
  • Maintain and monitor OpenShift clusters running CP4D workloads in Azure (ARO) .
  • Manage patching, upgrades, backup/restoration , and change coordination.
  • Troubleshoot metadata management, data lineage, and integration issues.
  • Collaborate with Client, IBM, and application teams on case management and escalations.
  • Develop and maintain SOPs, runbooks, and automation for routine activities.
  • Ensure security, compliance, and platform availability .

3. Required Skills & Experience
  • Hands-on experience with IBM Cloud Pak for Data (CP4D) , especially IGC and Manta .
  • Expertise in Kubernetes, OpenShift , and Azure (ARO) environments.
  • Familiarity with ITIL processes (incident, change, problem management).
  • Strong troubleshooting and communication skills.
  • Experience supporting enterprise-grade data governance and metadata platforms .


Thanks and Regards,
Ayush Kumar
Business Development Executive
Info Way Solutions LLC | 46520 Fremont Blvd, Suite 614 | Fremont, CA โ€“ 94538
Phone- 925 835 2139
Mail- ayush.k@infowaygroup.com
Website- www.infowaygroup.com

Requirement details received from Cognizant(Eytan Dallal ยท Info Way Solutions LLC

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