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REMOTE JUNIOR LEGAL INTAKE/ CLIENT LIAISON

Phaxis LLC
  • 🇺🇸 United States
  • Remote
  • Junior
  • 1 day ago
REMOTE JUNIOR LEGAL INTAKE CENTER AGENT/ CLIENT LIAISON – REMOTE ROLE FOR CENTRAL, MOUNTAIN TIMES
Monday–Friday 8am-4pm

Join ahigh-profile law firm for a remote role as a Junior Level Intake Center Agent and become an important first point of contact for individuals seeking legal representation. This is a fast-paced, client-focused role ideal for someone who is professional, empathetic, detail-oriented, and comfortable handling a high volume of calls.  Hourly rate is $20/hour.  Qualified resumes tojmoses@phaxis.com
Responsibilities:
  • Handle a high volume of inbound and outbound calls with prospective and existing clients.
  • Gather and accurately document detailed client and case information.
  • Pre-qualify potential clients based on established case criteria.
  • Follow up with clients to obtain medical records and other required documentation.
  • Enter and update information in the firm’s case management system.
  • Send legal documents and coordinate follow-up appointments and communications.
  • Provide professional, compassionate customer service while handling sensitive information.
  • Escalate complex questions or concerns to the appropriate legal team.
  • Assist with data entry, filing, and other administrative tasks as needed.
Qualifications:
  • Excellent verbal communication and active listening skills.
  • Strong customer service skills and a professional, empathetic approach.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong attention to detail and accurate data-entry skills.
  • Excellent computer skills; proficiency with Microsoft Office.
  • 1-3 years of experience in any of the following: call center, client services, legal, healthcare, hospitality or administrative experience preferred.
  • Bachelor’s degree is a plus
  • An interest in working in the legal field
  • A POSITIVE ATTITUDE IS ESSENTIAL
This is an excellent opportunity for a polished, motivated entry level professional who enjoys helping people and wants to build experience within a respected legal environment.
 
 
 

REMOTE JUNIOR LEGAL INTAKE/ CLIENT LIAISON · Phaxis LLC

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