Remote - Health Information Specialist

Health Information Specialist - Remote 

Summary of Position: 

​​The Health Information Specialist is primarily responsible for supporting the intake and validation of requests into Verisma Release Manager; the majority of the requests will run through the Monitored Retrieval Tool (MRT). This role is a crucial link between the MRT processing team and the Monitored Retrieval Tool to ensure accuracy and an optimized turnaround time. This role is also responsible for processing STAT record requests & phone calls that come in “after hours” to support the onsite client team.

This role requires a schedule of: Monday to Friday 2pm -10:30pm EST.

Duties & Responsibilities: 

• ​​Review and intake all requests into VRM accurately and timely 
• ​Intake requests utilizing multiple software applications 
• ​Read and interpret forms and authorizations 
• ​Support the resolution of HIPAA-related release issues 
• ​Process STAT record requests in a timely and efficient manner  
• ​Organize records and documents to complete the ROI process 
• ​Process requests utilizing Verisma Software applications & client EHR 
• ​Receive inbound phone inquiries from requesters regarding record requests 
• ​Provide exemplary customer service 
• ​Attend training sessions, as required 
• ​Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained 
• ​Ensure turnaround times (TAT) and service level agreements are met (SLAs) 
• ​Perform other related duties, as assigned, to ensure effective operation of the department and the Company 
• ​Live by and promote Verisma Core Values​ 

Minimum Qualifications: 

• ​​High school diploma or GED equivalent, required; some college preferred 
• ​Minimum 2 years’ medical records experience and/or clerical/office work 
• ​Availability to work a rotating schedule of up to 12hour shifts, not to exceed 80 hours in a two-week period,  including evenings, weekends and holidays 
• ​Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks 
• ​Experience in a healthcare setting, preferred 
• ​Knowledge of HIPAA and state regulations related to the release of PHI, preferred 
• ​Maintain accuracy and productivity standards 
• ​Must be able to work independently​