Remote Experiences Coordinator

The Lincoln Remote Experience Coordinator is responsible for delivering a seamless, premium Lincoln client experience beyond the dealership. This role ensures customers receive concierge-level service, whether at their home, workplace, or other preferred location. By managing remote vehicle deliveries, pick-up and drop-off appointments, and personalized client communications, the Coordinator reinforces Lincoln’s commitment to effortless ownership and exceptional service.

Qualifications

• Prior experience in customer service, hospitality, or automotive (luxury brand experience preferred).

• Strong communication skills, both written and verbal, with a client-first mindset.

• Comfort with technology, including video conferencing, e-signature platforms, and CRM systems.

• Valid driver’s license with a clean driving record.

• Professional demeanor with a polished, customer-centric approach.

• Strong organizational skills and ability to manage multiple appointments and priorities.

• Ability to work flexible hours, including evenings and weekends as client needs arise.