Athena Specialist

Position Overview

Position Summary

Generation Clinical Partners (GCP), based in St. Louis, is a physician-led medical practice exclusively dedicated to caring for frail elderly residents in senior living communities, including skilled nursing, long-term care, and assisted living settings. We are seeking a remote, offshore athenaHealth specialist with 3–5 years of experience to serve as our resource and support on athena, maximizing efficiency, maintaining compliance and supporting clinical and administrative staff. This is a dedicated remote role requiring full availability during core U.S. business hours (CST) to support providers and staff in real time.

Key Responsibilities

•  Serve as the main point of support and resource for clinicians and staff with questions and issues related to athena primarily but also PCC and MatrixCare.

•  Train new clinicians in athena workflows and our practice processes like incorporating digital on-calls, voice to text, census management, etc

•  Set up new practices, location and departments in athena as we expand to different states

•  Structure and manage targeted training, new releases/deployments by athena, compliance, quality metrics

•  Monitor clinical documentation for accuracy, completeness, and compliance gaps in athena to identify additional training opportunities

•  Be available and responsive via Google Meet and athenaText throughout the workday for real-time support

•  Assist with Promoting Interoperability and other ACO initiatives

Athena Platform Knowledge Required

Core Clinical Workflow

•  Clinical charting, compliance tracking, and e-prescribing within athenaClinicals

•  Evaluation and Management (E&M) coding and compliance documentation

•  Prescription drug monitoring program (PDMP) integration and real-time medication history review

Clinical Documentation Tools

•  Patient/resident chart setup and maintenance (medications, allergies, lab results) within athenaClinicals

•  Secure clinical messaging and care coordination workflows

•  Support specialty documentation needs where applicable

Required Qualifications

•  3–5 years of hands-on experience with athenahealth products, with strong depth in athenaClinicals

•  Demonstrated experience designing and delivering in-depth clinical training programs

•  Working knowledge of clinical documentation and compliance workflows

•  Reliable high-speed internet and a quiet, professional home office setup suitable for video calls

•  Ability to work from 7:00 AM–4:00 PM CST, Monday through Friday

•  Strong written and verbal English communication skills

•  Comfortable delivering training via video conferencing tools

•  Self-directed and able to manage tasks with minimal on-site supervision

Preferred Qualifications

•  Completion of a 4-year College degree

•  3-5 years prior experience working with athenahealth on a clinical training role

What We Offer

•  Salary commensurate with experience. USD 1,000 to 1,400 per month

•  Long term stable engagement

•  10 days Paid Time Off

•  Direct mentorship path toward more advanced responsibilities as the practice expands

•  Growth and managerial opportunities