Registration Operations Specialist (車両登録スペシャリスト)　名古屋

What to Expect

The Role

Registration Specialist is responsible for all document handling related to vehicle deliveries in market. This role is expected to work cross-functionally the delivery, marketing, fleet, remarketing, service, and logistics to ensure a timely, efficient and smooth transaction for all deliveries within the region.

Responsibilities

• Manage all aspects of the registration process for a designated country or region to ensure that vehicles are registered in a timely manner.
• Responsible to register every marketing, press, service loaner, and customer vehicle in a designated country or region, as well as arranging the insurance for Tesla’s own fleet.
• Responsible for being an expert on all vehicle registration, homologation, and vehicle law topics in Japan.
• Work closely with homologation team to prepare pre-screening, PIP and PHP documents. 
• Regularly update the CRM system to ensure accurate and timely delivery information is available to management.
• Assist in handling important documents related to trade ins and supporting the used car department.
• Conduct all business dealings in a way that creates a superior ownership experience.
• Accurately submit, record and reconcile delivery related purchase orders.
• Assist with special projects as needed.

Requirements

• Excellent organization and prioritization skills.
• Ability to multitask effectively and get a lot done in a high quality manner.
• Comfortable working in a fast paced environment.
• Proven ability to work well with others in a team and build and maintain relationships with external vendors.
• Superior attention to detail.
• Willingness to work on a flexible schedule, according to activity volume.
• Ability to work across multiple systems.
• Bachelor's degree or equivalent combination of education and experience.
• At least 1 to 2 years of administrative and customer-facing experience preferred.

What You’ll Do

• Manage all aspects of the registration process for a designated country or region to ensure that vehicles are registered in a timely manner.
• Responsible to register every marketing, press, service loaner, and customer vehicle in a designated country or region, as well as arranging the insurance for Tesla’s own fleet.
• Responsible for being an expert on all vehicle registration, homologation, and vehicle law topics in Japan.
• Work closely with homologation team to prepare pre-screening, PIP and PHP documents. 
• Regularly update the CRM system to ensure accurate and timely delivery information is available to management.
• Assist in handling important documents related to trade ins and supporting the used car department.
• Conduct all business dealings in a way that creates a superior ownership experience.
• Accurately submit, record and reconcile delivery related purchase orders.
• Assist with special projects as needed.

What You’ll Bring

• Excellent organization and prioritization skills.
• Ability to multitask effectively and get a lot done in a high quality manner.
• Comfortable working in a fast paced environment.
• Proven ability to work well with others in a team and build and maintain relationships with external vendors.
• Superior attention to detail.
• Willingness to work on a flexible schedule, according to activity volume.
• Ability to work across multiple systems.
• Bachelor's degree or equivalent combination of education and experience.
• At least 1 to 2 years of administrative and customer-facing experience preferred.