Regional Operations Manager

At OneSchool Global UK, our campuses rely on strong, effective operational support to ensure students and staffhavetheenvironmenttheyneedtothrive.WeareseekinganexperiencedRegionalOperationsManagertoleadandcontinuouslyimproveadiverseportfolioofoperationalservicesacrossourUKnetworkof23campusesandRegionalSupportOffice. 

This is a broad and varied leadership role that combines operational management,governance,compliance,systemsoversightandserviceimprovement.ReportingtotheRegionalDirectorofOperations,youwillplayakeyroleinensuringourregionaloperationsremainefficient,compliant,resilientandfocusedondeliveringanexcellentcustomerexperience. 

AbouttheRole
This is a hands-on role for someone whoenjoysmakingthingsworkbetter.Youwillleadoperationalinitiatives,embedconsistentprocesses,driveserviceimprovementsandprovideexpertoperationalsupportacrossourgeographicallydispersedorganisation.

Yourremitwillspanawiderangeofservicesincluding:

• Operationalstrategydeliveryandchangeimplementation
• Businessadministration,systemsandworkflowmanagement
• Businesscontinuityandoperationalresilience
• Insuranceadministrationandclaimsmanagement
• Policy,processandgovernanceframeworks
• Financialmanagementandbudgetoversight
• Serviceperformancemonitoringandriskmanagement
• Teamleadershipandstakeholderengagementacrosstheorganisation

Working closely with campus leaders and senior stakeholders, you will usedata,insightandsoundjudgementtoidentifyopportunitiesforimprovement,managerisksandensureconsistentoperationalstandardsaremaintainedacrosstheregion.

AboutYou
Youwillbeanexperiencedoperationalleaderwithatrackrecordofmanagingcomplexservicesacrossmultiplelocations.

We'relookingforsomeonewho:

• Hassignificantexperienceleadingoperationalfunctionswithinacomplexorregulatedenvironment
• Canconfidentlyinfluenceandcollaboratewithseniorstakeholders
• Isequallycomfortabledevelopingstrategyanddeliveringpracticalsolutions
• Hasstrongcommercialawareness,analyticalcapabilityandproblem-solvingskills
• Thrivesondrivingcontinuousimprovementandoperationalexcellence
• Cansuccessfullyleadchangeandembednewwaysofworking
• Enjoysbalancingcompetingprioritieswhilemaintainingattentiontodetail

Experiencewithineducationwouldbeadvantageous,althoughwealsowelcomeapplicationsfromcandidateswithtransferableexperiencegainedinotherregulatedsectors.