REGIONAL MANAGER
- 🇺🇸 United States
- On-site
- Manager or above
- 2 days ago
- Regulatory Compliance
- Risk Management
- Yardi
JOB SUMMARY
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TheRegional Manager is responsible for overseeing a portfolio of12-14 smaller unit count (15-170 units)affordable housing properties, ensuringstrong financial performance, regulatory compliance, and operational excellence. This role requiresstrategic leadership, data-driven decision-making, and a strong ability to build relationships with internal and external stakeholders.
Key areas of responsibility include:
- Financial Performance & Asset Management
- Regulatory Compliance & Risk Management
- Leasing & Occupancy Strategy
- Facilities Oversight & Capital Planning
- Tenant & Community Relations
- Team Development & Leadership
This position requiresa results-oriented leader who thrives in afast-paced, mission-driven environment while maintaining ahigh standard of operational efficiency and compliance.
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ESSENTIAL FUNCTIONS
Financial & Business Strategy:
- Oversee thefinancial performance of each assigned property, ensuringbudget adherence, revenue growth, and cost control.
- Develop and executemarket strategies to maintain95%+ occupancy rates and optimize revenue.
- Monitor key performance indicators (KPIs) such asrent collection rates, delinquency trends, lease renewals, and financial variances.
- Prepare and presentmonthly, quarterly, and annual financial and operational reports to senior leadership.
Regulatory Compliance & Risk Management:
- Ensure100% compliance withLIHTC, HUD, USDA, and Fair Housing regulations.
- Lead and oversee allregulatory audits, inspections, and compliance reporting (e.g., SHRA, CTCAC).
- Implement and enforcerisk management strategies to mitigatelegal and financial liabilities.
Property & Facilities Oversight:
- Conductbi-weekly site visits to assess property conditions, curb appeal, and maintenance standards.
- Overseecapital improvement projects, working closely with vendors and contractors.
Leasing & Occupancy Management:
- Driveleasing strategies to maintain targetedoccupancy and retention rates.
- Overseemarketing initiatives for lease-ups and renewals.
- Collaborate with Community Managers to ensurehigh resident satisfaction and engagement.
Team Leadership & Development:
- Lead, coach, and mentor a team ofCommunity Managers and site staff.
- Develop and implementperformance management plans to drive employee success.
- Ensure appropriatestaffing levels at each community and oversee hiring, training, and retention strategies.
Stakeholder & Community Relations:
- Buildstrong relationships withresidents, community organizations, and external partners to enhance engagement.
- Serve as the primary liaison withgovernment agencies, investors, and housing authorities.
- Represent the company atindustry events, housing forums, and community meetings.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
- Travel: Requires regularbi-weekly property visits and there may be a need for some periodic overnight travel.
- Physical Activity: Frequent standing, walking, bending, and occasional lifting (up to 30 lbs).
- Work Hours: Full-time, minimum40 hours per week, with occasional evenings and weekends as needed.
WHAT WE OFFER
- Competitivesalary based on experience.
- Comprehensivehealth, dental, and vision benefits.
- PTO, VACATION AND SICK TIME
- 403(B) with company match.
- Professional development opportunities and leadership training.
Qualifications
Required:
- 7+ years ofprogressive experience in Multifamily Property Management, including3+ years as a Regional Manager.
- 5+ years ofAffordable Housing (LIHTC, HUD, USDA) experience.
- Proven track record of managing propertyP&Ls, budgets, and financial performance metrics.
- Strong knowledge ofFair Housing laws, eviction processes, and local landlord-tenantlaws in California
- Experience instaff leadership, training, and professional development.
- Proficiency inproperty management software (Yardi preferably, or similar).
- ValidDriver’s License and ability to travel 50% of the time. Local area mostly.
Preferred:
- ARM, CPM, or CAM certification is a plus.
REGIONAL MANAGER · STERLING ASSET MANAGEMENT COMPANY