Regional Director of Retail Fuel Operations (37430)

Come work for the leading employer in the Coachella Valley. Agua Caliente offers a comprehensive benefit and compensation package that includes rich medical and dental benefits, a 401k plan with employer match, more than three weeks of paid time off per year for newly hired employees, and other great benefits like food and beverage discounts at our three casinos, fuel discounts, tuition and wellness reimbursement, plus much, more. 

WHO ARE WE: The Agua Caliente Band of Cahuilla Indians is a federally recognized Indian Tribe located in Palm Springs, California, with 34,000 acres of Reservation lands that spread across Palm Springs, Cathedral City, Rancho Mirage, and into the Santa Rosa and San Jacinto Mountains. The Tribe currently owns and operates two 18-hole championship golf courses, three casinos located in Cathedral City, Rancho Mirage, and downtown Palm Springs, two world class spas, and multiple fuel stations. For more information about the Tribe, visit www.aguacaliente-nsn.gov.

JOB DESCRIPTION SUMMARY

The Director of Retail Fuel Operations is responsible for all aspects of the operations and performance of multiple fuel and convenience store locations for the Agua Caliente Band of Cahuilla Indians. This leadership role ensures that fuel and retail operations are optimized and aligned with the organization broader operational and financial goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)

• Working with store management to oversee the daily retail operations of multiple fuel stores. Monitor sales performance; analyze sales data; develop and implement strategies to increase sales and profitability.
• Drive inside-store sales by managing product mix, executing strategic merchandising layouts, and optimizing category performance across all locations.
• Negotiate regional vendor contracts, rebate programs, and wholesale pricing agreements for core C-store categories (tobacco, packaged beverages, snacks, fresh food).
• Implement, monitor, and enforce strict inventory control procedures, regular cycle counts, and loss prevention strategies to minimize retail shrink and cash variances.
• Utilize retail data analytics (from POS and back-office software like to monitor real-time sales trends, track high-margin items, and eliminate slow-moving inventory.
• Collaborate with Casino Marketing and Gaming Operations to align the retail C-store loyalty initiatives, player card redemptions, and casino-to-pump cross-promotions.
• Develop and execute high-impact retail promotion calendars, cross-merchandising strategies with fuel purchases, and seasonal marketing campaigns to maximize the "basket size" per customer visit

• Managing budgets and financial performance. Participate in budget preparation and financial analysis related to fuel store operations.
• Oversee fuel inventory levels and ensure accurate forecasting of gallon flow and fuel needs, schedule deliveries, and implement competitive regional fuel pricing strategies.
• Prepare and present reports on sales, expenses, inventory, and other key performance indicators.
• Respond to fuel-related emergencies and supply disruptions, ensuring business continuity.
• Monitor compliance with tribal and federal laws and regulations.

SUPERVISORY RESPONSIBILITIES

Direct involvement in all fuel operations as required.

ACCESS TO SENSITIVE AREAS AND INFORMATION

Confidential and Sensitive information.

SIGNATORY ABILITY

HR Related Forms

Fuel Operations Related Forms

Purchase Requisitions

Qualifications

EDUCATION and/or EXPERIENCE

• Bachelor’s degree in Business Administration, Finance, Supply Chain Management, or a related field. Preferred MBA or advanced degree in an analytical or operational discipline.
• Minimum of 5–7 years of progressive executive leadership explicitly managing a multi-unit, high-volume retail fuel network or convenience store chain.
• Deep understanding of the fuel industry, including supply markets, pricing structures, logistics, and regulations.
• Proven track record managing full P&L statements, multi-million dollar capital expenditure (CapEx) budgets, and fuel margin optimizations.
• Minimum 3 years of experience directly dealing with fuel procurement, rack pricing strategies, carrier logistics, and managing relationships with fuel jobbers or wholesalers.
• Demonstrated experience ensuring total compliance with California environmental regulations (CARB, local Air Quality Management Districts), EPA rules, and hazardous material storage mandates
• Strong leadership and interpersonal skills.
• Excellent communication, customer service, and problem-solving skills.

WORKING CONDITIONS/PHYSICAL DEMANDS

To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 ½ mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Must be able to perform field inspections and be able to work in heat for short periods. 

Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, general office equipment, and multi-line telephone.