Regional Director - MO/IL

Position:Regional Director

Department:Regional Operations

Reports to: Regional Vice President

Supervises:Store Management

Purpose:

Leads a region of store operations – specifically: service, retail sales and parts sales. This role is responsible for delivering return on investment for store operations while ensuring customer satisfaction.

Responsibilities:

• Provide leadership for a cluster of SN Partners’ stores.
• Ensure smooth operations for retail whole-good sales, parts sales and repair services.
• Focus on customer and employee satisfaction to deliver growth and retention.
• Works closely with the Regional VP to set budgets and goals for the stores.
• Deliver financial performance in alignment with annual budgets.
• Work to streamline in-store processes.
• Ensure the company’s reputation and image in the community is consistent with SN Partners’ core values.

Qualifications

Experience, Education, Skills and Knowledge:

• 5+ years of experience in store operations that include sales and service.
• Knowledge of John Deere systems and service office workflow processes.
• Ability to use standard desktop applications such as Microsoft Office and internet functions.
• Ability to lead teams and drive accountability.
• Familiar with John Deere and competitive products.
• Strong communication skills.
• Bachelor’s Degree or equivalent experience.