Refrigerated Systems Project Coordinator

Who Are We?

Have you ever gone into a grocery store or convenience store for things like milk, bagged salads, or frozen pizza? The coolers and freezers you find those and other food products in are what we do!! Zero Zone is a manufacturer of reach-in and open refrigerated and frozen food display cases as well as the refrigeration systems that work behind the scenes to cool the cases, keeping the food fresh! We also make powerful industrial refrigeration systems for food warehousing, pharmaceuticals, and even ice rinks!

Our company is structured across 2 divisions – the Display Case Division, located in North Prairie, WI, Waukesha, WI, and Mukwonago, WI and the Refrigeration Systems Division, located in Ramsey, MN and Dyersville, IA.

What Are We Like?

At Zero Zone, you will be a valued member of the Zero Zone team, able to take ownership of your own career path. We believe in hard work, teamwork, collaboration, and respect, and we have grown through dedication to our Purpose: “Preserving customer valuables through refrigeration.” For over 60 years, we have been a leader in refrigeration, and our people are well known for exceptional customer service. We also believe we are the COOLEST coworkers (pun intended)! This is an opportunity for you to make a difference in the refrigeration industry with one of the top leading manufacturers in the country! Come grow with us!!

What Can We Offer You?

• Vacation and Personal Hours (after only 30 days!)

• Competitive Wages

• Comprehensive Benefits Package (medical, dental, vision, life insurance, STD, LTD, AD&D, HSA/FSA, EAP)

• 401k and Profit Sharing

• 10 Paid Holidays

• Flexible Schedules

• Casual Dress Code

• Wellness Programs and Incentives

• Steel Toe Reimbursement

• Employee Engagement Programs

• One-time Home Computer Reimbursement

• And more!

Job Summary:

Under the direction of the Installation Operations Manager, the Refrigerated Systems Project Coordinator oversees refrigeration system installation projects from order entry through closeout, ensuring work is completed safely, on schedule, within budget, and in compliance with customer requirements and installation standards. This role serves as the primary liaison between customers, contractors, field teams, and internal departments.

Essential Responsibilities:

• Ability to read and interpret drawings, specifications, and contracts to determine material lists and labor requirements and timeline to quote and execute complex refrigeration projects.

• Manage multiple installation projects, maintaining accountability for scope, schedule, budget, and overall execution.

• Develop and monitor project schedules to ensure milestones and customer commitments are achieved.

• Manage projects within the company's management system (currently IFS), including project setup, scheduling, progress tracking, documentation, and invoicing.

• Lead project risk assessments and develop mitigation plans for schedule, cost, and resource impacts.

• Serve as the primary customer contact, providing project updates and resolving issues.

• Coordinate activities with contractors, vendors, electricians, refrigeration contractors, and field personnel.

• Provide technical leadership for installation projects and serve as a technical resource for contractors, customers and internal teams.

• Schedule and oversee installation resources to support efficient project execution.

• Provide technical guidance and support to varied refrigeration system projects.

• Ensure compliance with contract requirements, quality standards, and safety expectations.

• Review project documentation, invoices, change orders, and completion records.

• Develop and manage project budgets, forecasts, labor plans, and cost controls throughout the project lifecycle.

• Build and maintain effective relationships with customers and project stakeholders.

• Analyze project performance and implement continuous improvement initiatives

Requirements for Effective Performance:

• Bachelor’s degree in construction management, Project Management, or a related field preferred; equivalent experience considered.

• 3–5 years of project management experience in construction, installation, refrigeration, or related industries.

• Experience managing multiple projects concurrently.

• Working knowledge of scheduling, budgeting, contracts, and construction processes.

Skills/Abilities/Specifications:

• Strong communication, organization, and relationship-management skills.

• Ability to interpret refrigeration layouts, rack systems, electrical drawings, and floor plans to identify project requirements, constraints and risks.

• Ability to develop and execute project strategies to achieve organizational and customer objectives.

• Ability to analyze installation performance metrics, labor trends, schedule adherence, warranty events, and project profitability to identify continuous improvement opportunities.

• Effective problem-solving and decision-making abilities.

• Proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint) and Smartsheet.

Behavioral & Environmental Requirements:

Primarily office-based with occasional job site visits. Requires adherence to site safety requirements and the use of personal protective equipment when necessary. Physical demands may include standing, walking, and light lifting