Blood Collections Staff-Customer Service

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By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

We provide Paid-Training – no prior medical experiencerequired! 

Joining The American Red Cross is like nothing else –it’s as much something you feel as something you do. Youbecome a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yetuncompromising in unity. You grow your career within a movement thatmatters, where success is measuredin people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. 

When you choose to be a force for good,you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing missionthat’s bigger than all of us. As you care for others,you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.  

Where Your Career is a Force for Good! 

WHAT YOU NEED TO KNOW (Job Overview): 

When you join ourteam you will beutilizing your healthcare and/or customer service skills toassist with every step of the bloodcollection process. This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.  

The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation’s top humanitarian organization.To learn more about being a phlebotomist and the impact you can make in this position, watch this short video:rdcrss.org/lifesavingrole  
 

WHERE YOUR CAREER IS A FORCEFORGOOD (Key Responsibilities): 

• Take the time to personally connect with donors – listen to their stories and help them understandhow impactful their donation is. 

• Collaborate with your teammates to create a welcoming and friendlyenvironment so our volunteer donors feel comfortable coming backagain and again.  

• Be detailed oriented all day, every day. This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused 

• May drive Red Cross vehicles andyou will work with the team to setup and tear down equipment at the donation sites.Position may requirea minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles. 

Standard Schedule:  

• To best meet the needs of our donors and community,staffwork a variable schedulewhich may include early mornings, late nights, weekends, and holidays.Overnight travel may berequired in some locations. 

• Scheduleisprovidedtwo to three weeks in advance 

Pay Information:

• $21.34/hr (Entry-Level), $25.81/hr (LPN License), $31.00/hr (RN License)

WHAT YOU NEED TO SUCCEED (Minimum Qualifications): 

• High school diploma or equivalentisrequired 

• Customer service experience and effective verbal communication skills arerequired 

• A current, valid driver's license witha good driving record is required.   

• Physical requirements may include the ability to lift,push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand forlong periods of time and adapt to long, irregular hours and frequent schedule changesarerequired. Position may requirea minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.  

• At the American Red Cross, we conduct many mobile blood drives at businesses,schools and many other locations. All staff work as a team tosetup and tear down the equipmentrequired to conduct a mobile blood drive.  

• Basic computer skills arerequired. Must be proficient with Microsoft office applications.  

WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications): 

• Prior healthcare or phlebotomy experience (CNA, MA, EMT,etc.) 

• Prior leadership experience 

 
BENEFITS FOR YOU: 

As a mission-based organization, we believe our team needs great support to dogreat work. Our comprehensive package includes: 

• Medical, Dental, andVision plans 

• Health Spending Accounts & Flexible Spending Accounts 

• PTO: Starting15 days a year; based on type of job and tenure 

• Holidays: 11 paid holidayscomprised of six core holidays and five floating holidays 

• 401K with up to 6%companymatch 

• Paid Family Leave 

• Employee Assistance 

• Disability and Insurance: Short + Long Term 

• Service Awards and recognition 

Apply now!  Joining our team will provide you with the opportunity to

make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
 

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in theworkforce. American Red Cross is proud to be anEONSpartner and share our employment opportunities with the network of organizations.

Interested in Volunteering?Visitredcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights