TC
Recruiting Operations Project Specialist
TechDigital Corporation
🌏 Worldwide
Hybrid
Manager or above
4 days ago
- Salesforce
- AI
- Highspot
- Canvas
- triage
- Learning Management Systems
- Astro
- Change Management
4 days ago
We are looking for a Recruiting Enablement Operations Contractor to serve as the operational engine of our team during a critical coverage period. In this role, you will own the day-to-day execution that keeps our enablement programs running smoothly — from managing content maintenance and learning assignments to tracking metrics and driving participation. Your work will directly free up our senior enablement team to focus on high-impact program design and delivery, making you an essential partner in the success of our global recruiting organization.
Responsibilities
ACT → Trailhead Migration
* Execute the full content audit of the ACT Content Library vs. Archived Content and operationalize the migration plan — what moves to Trailhead, what gets deactivated, and what needs reworking
* Obtain Trailhead certification and build content directly into Trailhead following established migration guidelines and methodology rubric
* Track migration progress in the project tracker and surface blockers, gaps, or decisions requiring team input
* Deactivate legacy ACT courses once migration is confirmed complete
Recruiting Onboarding — End-to-End Operations Owner
* Serve as the primary operational owner of the Global Recruiting Onboarding Hub — keeping all content accurate, current, and aligned with program changes
* Own the full onboarding operations cycle: pull audience lists, ensure learning assignments are sent out accurately and on time for all cohorts, and manage new hire prep guides and Welcome Call logistics
* Keep Welcome Call slide decks updated for Recruiter, Talent Attraction, and Recruiting Coordinator new hire cohorts
* Monitor the RC Onboarding partnership and flag alignment challenges, course issues, or completion gaps proactively
Content Maintenance & Upkeep
* Continuously audit, update, and archive ACT courses across all tracks to ensure accuracy and relevance
* Own the day-to-day upkeep of the Recruiting Enablement Content Catalog and Project Tracker
* Monitor Tech Stack releases (Workday, TRM, GoodTime, HackerRank) and ensure all related content is updated accordingly
* Own the full end-to-end deprecation of all Highspot links across every enablement course, document, canvas, and video — audit, replace, and verify
* Proactively flag broken links, outdated content, or course errors to the GRE team for resolution
Metrics, Reporting & Engagement
* Pull registration, attendance, and completion data across all learning modalities (ACT, Trailhead, VILT, microlearning, etc.) on a regular cadence
* Keep the Recruiting Enablement Metrics deck up to date at all times as a living document
* Measure engagement across all AI-first microlearning and enablement journeys — tracking drop-off, completion trends, and participation patterns
* Build and execute communications journeys to drive completion and participation — including targeted nudges, reminders, and outreach to lagging cohorts
* Surface insights and flag patterns to the GRE team so program decisions are data-informed
Operational & Administrative Support
* Own intake and triage of enablement requests — log, categorize, and route to the appropriate team member
* Maintain and update the team's project tracker with real-time status, owners, and deadlines
* Coordinate cross-functional follow-ups with stakeholders (e.g., RC Leads, Tech Stack partners)
* Manage the Recruiting Training Catalog as the single source of truth — add new content, retire outdated entries, and keep metadata clean
* Handle routine stakeholder communications for ongoing projects (status updates, reminders, meeting prep docs)
Asset Design (As Needed)
* Build and update enablement assets as directed — canvases, learner guides, intake docs, and catalog entries
* Create instructional videos (e.g., Synthesia) and contribute to microlearning asset design
Required Qualifications
* 2+ years of experience in learning operations, recruiting operations, enablement coordination, or a related field
* Strong project management skills with a demonstrated ability to manage multiple workstreams simultaneously and meet deadlines
* Experience pulling and analyzing learning or program metrics (registration, completion, attendance rates)
* Proficiency with learning management systems or content platforms (e.g., ACT/Astro's Course Tracker, Trailhead, or similar)
* Excellent written communication skills, including the ability to draft stakeholder-facing updates and communications journeys
* Highly organized, detail-oriented, and able to work independently with minimal supervision
* Comfortable working in a fast-paced, ambiguous environment and proactively flagging issues before they escalate
Preferred Qualifications
* Prior experience in a recruiting or HR enablement environment
* Familiarity with Salesforce recruiting tools (Workday, TRM, GoodTime, HackerRank)
* Experience with AI-powered learning tools or microlearning platforms
* Trailhead certification or willingness to obtain certification upon hire
* Experience with video creation tools such as Synthesia
* Background in communications design or change management
Recruiting Operations Project Specialist · TechDigital Corporation