Receptionist (On-site)

We are seeking a Receptionist / Office Assistant for our client to provide front desk and administrative support to the counseling staff. This role requires strong organizational skills, attention to detail, and a professional, welcoming manner.

• Answer phones, greet participants, and respond to general questions about services.
• Enter data, open new participant cases, and resolve errors in existing cases to support compliance.
• Verify appointments and maintain paper and electronic files.
• Assist with preparing and creating service authorizations.
• Prepare and send communications via email and U.S. Mail.
• Process incoming and outgoing mail.
• Monitor office supply inventory.
• Perform other administrative and clerical duties as needed.

Qualifications:

• Strong communication and customer service skills.
• Ability to organize tasks, manage priorities, and maintain accurate records.
• Proficiency with email, data entry, and basic office software.
• Ability to handle confidential participant information with discretion.
• Previous reception or administrative experience preferred.

Benefits:

• Health Insurance
• Sick Time
• 401k

Location: 508 Main St. Buffalo, NY 14202

Duration: approximately 5 months
Apply by deadline: 10/14/2026
Shift Days/Times: 9 am-5 pm / Monday-Friday

Pay Range: $18.00 - $20.00 per hour (Depending on experience and qualifications)

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, national origin, age, veteran status, disability, or any other protected class.