Receptionist (22794)

A person providing operational support has the following essential duties (with others assigned as needed):

• Greets showroom customers, vendors and employees
• Navigates customers, vendors and employees to the correct department or person ensuring a warm transfer.
• Answers incoming phone calls and assist to appropriate department or individual, ensuring a warm transfer or takes a thorough message.
• Communicates with callers and visitors in a professional, friendly, and efficient manner.
• Obtains basic demographic information about each customer using a method established by the dealership.
• Communicates messages to the appropriate parties in a timely manner.
• Types and displays dealership customer and employee notices
• Assists with clerical duties as requested.
• Posts purchase entries for incoming new and preowned vehicles.
• Writes simple purchase orders upon manager request.
• Scans documents.

Qualifications

• No prior experience or training required.
• Ability to turn on a smile on your face and in your voice as needed
• Ability to be an active, engaged listener
• Ability to redirect a conversation
• Welcoming and hospitable
• Ability to read,andcomprehend, and write simple instructions, short correspondence, and memos.
• Legible handwriting 
• Basic mathematical skills.
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form. 
• Pass drug testing, MVR/Insurability, background investigation/interview