Receptionist

Reception Responsibilities:

• Greet and warmly welcome customers and visitors upon arrival.
• Direct visitors to the appropriate Budtender for assistance.
• Check in existing patients and assist new visitors with registration.
• Answer incoming phone calls and provide assistance or direct calls to the appropriate personnel.
• Verify customers' identification documents to ensure legal age requirements are met.
• Maintain inventory supplies, create re-order lists, and communicate needs to management.
• Keep communal areas clean, organized, and presentable for guests.
• Monitor reception area via security cameras and report any incidents or concerns.
• Collect and input new patient information into the system.
• Assist with uploading images onto our menu through backend systems like Dutchie or Weedmaps.
• Foster customer loyalty to High Society by providing exceptional service and creating positive experiences.
• Contribute to a positive, customer-service oriented work environment that complies with established policies and procedures.
• Demonstrate resourcefulness and proactivity in addressing issues as they arise.
• Manage multiple tasks and prioritize effectively to ensure efficient operations.
• Report any inventory discrepancies or issues to management promptly.
• Maintain a positive attitude to create a friendly and inviting work environment for colleagues and customers alike.

Reception Requirements:

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• High School Diploma or GED equivalent.
• Must be 21 years of age or older.
• Preferably, 1 year of experience in the cannabis industry and at least 6 months to 1 year of receptionist experience.
• Excellent oral and written communication skills.
• Exceptional customer service abilities.
• Knowledge of local, state, and federal laws related to cannabis sales and receptionist duties.
• Proficiency in basic computer skills, including Point of Sale (POS) software and inventory management systems.
• Fun attitude, strong work ethic, and willingness to learn new skills.
• Attention to detail and ability to work effectively as part of a team.
• Demonstrated ability to build and maintain long-term customer relationships.

Schedule:

• Flexible shifts including day, night, weekends, and holidays.

Benefits:

• Employee Discount
• Samples from Vendors

Location:

• In-person work environment; reliable transportation required.

Education and Experience:

• High school diploma or equivalent preferred.
• 1 year of experience in cannabis industry and retail sales preferred.
• Receptionist experience of 6 months to 1 year preferred.

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Rotating weekends
• Weekends as needed