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RDK-B Triage Engineer
Katalyst Healthcares & Life Sciences
- 🇺🇸 United States
- On-site
- Senior
- 9 hours ago
- triage
- Linux
- Devops
- AWS
- C++
- Splunk
- Grafana
- AWS S3
- Athena
- SQL
- Jira
- Git
- GitHub
- Python
- Bash
9 hours ago
Senior RDK-B Triage / Broadband Software Engineer responsible for troubleshooting and resolving end-to-end issues across broadband devices and RDK broadband components, including Wi-Fi/Mesh, DOCSIS, Fiber, and LTE. The role involves Linux and networking troubleshooting, source-code analysis, packet capture analysis, field issue resolution, DevOps/tool development, and data analysis using AWS services. The engineer will also support anomaly detection, system monitoring, and performance optimization across millions of field devices.
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Roles & Responsibilities:
- Troubleshoot end-to-end issues across RDK broadband components, including Wi-Fi/Mesh, DOCSIS, Fiber, LTE, and similar access technologies.
- Perform source-code reviews in C/C++ and related platform components to identify and resolve defects.
- Diagnose issues using Linux systems, networking protocols, and packet capture analysis.
- Analyze logs and system data using tools such as ELK, Splunk, and Grafana
- Use AWS S3, Athena, and Quick Sight to analyze data from large-scale field devices.
- Work with SQL/Amazon Athena for data analysis and reporting.
- Manage and track defects using Jira.
- Use Git/GitHub for source control and collaborative development.
- Bachelor’s degree in computer science, Computer Engineering, Electrical Engineering, Information Technology, or a related technical field.
- Equivalent relevant technical education and professional experience may also be considered.
- 5+ years of experience in software engineering, broadband technology, embedded systems, RDK-B, or a related field.
- Strong hands-on experience with C/C++, Python, and Linux.
- Experience troubleshooting broadband/access network technologies such as Wi-Fi/Mesh, DOCSIS, Fiber, or LTE.
- Strong understanding of networking protocols and packet capture analysis.
- Experience with Bash, Python, Go, or another scripting language.
RDK-B Triage Engineer · Katalyst Healthcares & Life Sciences