RC - National Credit Manager - Mortgages Credit

�        Ensure smooth functioning of the geography by meeting required productivity norms within the desired Turn Around Time as defined by the Bank.�

�        Hands on experience on Digital Underwriting and Monitoring the same

�        Review of cases in EWS & Location wise FPDs.

�        Ensure timely completion of key deliverables, audit queries and adherence to the retail policy Audit & Compliance.

�        Vendor Management, participation in pilot runs/testing of new processes and developments. �

�        Job enrichment & Training initiative, Support to new locations & products.

�        Stakeholder management

�        Driving Process improvements for increase in efficiency level, testing of projects, Idea generation for new projects for process efficiency and cost saving.

�        Manage attrition and nurturing the teams.

�        Providing support for Development of projects, processes, policies, Location level feedback, etc.,

�        Managing Customer Satisfaction, escalated complaint ratio as per target

Optimal qualification for success on the job is:

�        Post- Graduation (MBA/ CA preferred)

�        Experience in retail credit

For successful execution of the job, the candidate should possess:

�        Knowledge of credit, industry and product trends

�        Knowledge of regulatory guidelines and norms

�        Good communication (both verbal and written) skill in both English and the local language