Administrative Assistant

Our client is recruiting an Administrative Assistant

Main Responsibilities

• To prepare quotes for group life and additional benefits
• To process renewals of Group Life schemes
• To issue medical requests when required
• To prepare statement of benefits and invoice
• To prepare and send files for underwriting 
• To prepare and dispatch master agreements for new schemes
• To process death and TPD claims
• Premium reconciliation for schemes
• To ensure that client database is maintained and updated
• To follow-up with internal and external partners 
• To provide outstanding customer service to employers, partners, and customers 
• To assist the Team Leader in operations as and when required
• To perform any other cognate duties aligned to business requirements

Profile of the ideal candidate 
 

• Higher School Certificate (HSC) or equivalent
• Be conversant with MS Office Tools
• Experience in customer service would be desirable
• Be proactive and dynamic 
• Excellent interpersonal and communication skills – both oral and written
• Be quality focused, flexible, and proactive
• Be able to work independently as well as in a team
• Be able to work under pressure to meet deadline