RASA CALM Python Engineer

Job Title:RASA CALM Python Engineer

Location - NY, NY (Onsite)

Overview:

We are seeking an experienced RASA + CALM + Python Engineer to design, develop, and optimize AI-powered conversational assistants. The ideal candidate will have strong experience in building enterprise-grade chatbots with RASA Open Source, CALM policies, Python backend, and integrations with enterprise systems.

Key Responsibilities:

Design and develop intelligent conversational assistants using RASA Open Source & CALM.

Build and manage NLU/NLP pipelines, policies, stories, and actions.

Implement CALM (Conversational AI Lifecycle Management) for scalable bot operations.

Develop custom RASA actions using Python and integrate with internal/external APIs.

Work with vector databases, embeddings, and retrieval-augmented architecture if needed.

Design dialog flows and handle contextual multi-turn conversations.

Integrate RASA bots with channels such as websites, mobile apps, WhatsApp, Slack, etc.

Develop CI/CD pipelines and deploy RASA services on Docker / Kubernetes.

Monitor and optimize bot performance, user analytics, fallback, and intent accuracy.

Collaborate with product, design, and business teams to refine conversational experiences.

Maintain documentation and reusable code for multiple bot environments.

Required Skills:

Strong knowledge of RASA Framework, CALM

Strong Python programming skills

Experience building conversational flows, NLU pipelines, and domain models

Experience integrating REST/GraphQL APIs & databases

Experience with RASA custom actions & orchestrators