Business Office Manager - Long Term Care

It's more than a career, it's a calling.

Worker Type:

Job Highlights:

Join a team where your work matters - every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact. 

This position is essential to ensuring the financial well-being of the community by managing resident billing, insurance verification, accounts receivable, long-term care insurance claims, and resident trust accounts with accuracy and attention to detail. The ideal candidate is highly organized, knowledgeable in Medicaid pending applications, submitting long term care insurance claims, and skilled at building positive relationships with residents and families.

Department: The Sarah Community General Admin

Schedule: Monday-Friday, approximately 8am-4:30pm. There may be a manager on duty rotation (1 out of 8 weekends, 4 hour shifts on Sat and Sun 10am-2pm)

Apply today. SSM Health - We bring out the incredible in you, everyday. 

Job Summary:

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Verifies payor source and amounts due, paybills and collect payment from all payor sources. 
• Maintains and records daily censusadmissions and discharges, payor changes,androom changes.Ensures proper documentation is made in the billing computer system. Verifies insurance and payor information on new admissions. 
• Follows-up on and collects from all past due accounts per established guidelines and/or processes. Designs and implements efficient guidelines/processes. Maintains and records notes in collection log and in billing computer system on all past due balances. 
• Prepares daily bank deposits and daily posting of deposits into the billing computer system.  
• Participates in monthlyAccounts Receivable (A/R) meetings and weekly Medicare meetings with community leaders and corporate partners, as applicable.Responsible for accounts receivable outcomes by maintainingDaysSalesOutstanding(DSO) that is within the goals of the corporate office. 
• Assists with month-endclose procedures and notifies corporate office of completion. 
• Completes andsubmitsbad debt write-off forms, adjustments, and paperwork to corporate office for approval, as necessary. 
• Maintains day-to-day operations of resident trust account, including monthly reconciliation, resident accounts with balances, and weekly reconciliation of resident trust cash box. 
• Performs other duties as assigned. 

EDUCATION

• Associate's degree or equivalent years of experience and education

EXPERIENCE

• Two years' experience

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

• None

Department:

Work Shift:

Scheduled Weekly Hours:

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.Click here to learn more.