RA-Manager-Digital Lending Solutions & Automation-RBG

Job Title:

Manager: Digital Lending Solutions & Automation - RBG

Job Details:

Business Unit: Retail Agri

Team: Business Process Automation -RBG

Reports to: Unit Head - Digital Lending Transformation & Automation

Location: PAN India

Job Function: System automations for Business & Central teams

Role Type: Individual

Direct Reportees: Nil

Travel: Low

Job Band: E1-D1

JD Created: 01-03-2026

JD Updated: 01-03-2026

Version: 1.0

Job Purpose:

Lead digital journey requirement gathering

Collaborate with BTG, vendors for development, integration, testing

Design, execute UAT for automation modules

Monitor platform health, usage, adoption

Provide end-user support, training, feedback

Job Responsibilities:

Lead digital transformation, product automation

Identify, evaluate, implement AI/ML solutions

Manage UAT, ensure solution quality

Maintain platform, applications

Provide end-user support, training

Document, govern processes

Coordinate with vendors, stakeholders

Track enhancement delivery

Educational Qualifications:

Graduation: Any discipline (BCA, BCS, IT preferred)

Post-Graduation: IT / Software preferred

Key Skills:

Communication

Software ecosystem awareness

Analytical skills

Banking product, process knowledge

Planning, organizing

Team player

Resourcefulness

Experience Required:

Minimum 2+ years

IT industry exposure preferred

Banking/financial services exposure preferred

Major Stakeholders:

Internal: RBG Business, BTG/IT, Data Science, QA/UAT, Risk, Compliance, Audit, Support, Senior Management

External: Technology Vendors, Third-party Integrators