Quality Engineer, Non-Conformance Management

Position Summary:

Reporting to the Quality Assurance Manager, the Quality Engineer, Non-Conformance Management, is responsible for leading NCR investigations, containment, disposition, corrective action implementation, and closure activities while supporting quality system compliance and continuous improvement.

Primary Responsibilities (70% – 80%):

• Take the lead of NCR process after initiation to closure.
• Coordinate containment and disposition of non-conforming product.
• Facilitate root cause analysis and corrective actions.
• Track NCR metrics and trends.
• Support customer and supplier quality investigations.
• Coordinate MRB activities and records.

Secondary Responsibilities (20% – 30%):

• Support internal audits and corrective action follow-up.
• Maintain quality procedures and forms.
• Support First Article Inspections as required.
• Assist with quality reporting and KPI tracking and continuous improvement initiatives.
• Support calibration, training, and document control activities.

Qualifications & Experience:

• Diploma or Degree in Engineering, Engineering Technology, Quality Assurance or related discipline.
• Must possess a minimum 3-5 years of Quality Engineering or Quality Assurance experience in an aerospace/defense manufacturing environment in a Machine Shop or Sheet Metal manufacturing shop. 

Technical Skills:

• Knowledge of AS9100 and ISO 9001 quality management systems.
• Knowledge of Corrective and Preventive Action (CAPA) processes.
• Proficiency with quality tools and methodologies.
• Experience with ERP and Quality Management Systems (QMS).
• Proficiency in Microsoft Office applications.
• Strong data analysis and interpretation skills.
• Strong technical report writing skills.

Core Competencies:

• Integrity
• Accountability
• Collaboration and Teamwork
• Communication
• Customer Focus
• Decision Making
• Technical Credibility
• Problem Solving
• Attention to Detail
• Organization and Planning
• Continuous Improvement
• Leadership

Why Join Our Team?

• Competitive compensation and benefits.
• Professional development opportunities.
• Contribute directly to aircraft quality and safety.
• Collaborative aerospace environment.

Application Requirements:

Along with your application, please submit a cover letter addressing the following:

• Please summarize your 3–5 years of Quality Engineering and/or Quality Assurance experience, particularly within the aerospace, defense, or another regulated manufacturing environment of the Machine Shop or Sheet Metal manufacturing shop. 
• Describe a time when you led a non-conformance investigation that required strong problem-solving skills. What was the issue, how did you determine the root cause, what corrective action did you implement, and how did you confirm its effectiveness?
• Please describe your experience with MRB activities and ERP/QMS systems or tools.