Quality Assurance Lead

Overview

Our client is seeking a Quality Assurance Lead to provide strategic QA leadership and hands-on testing support across a large-scale enterprise transformation initiative. This is a working leadership role that combines QA strategy, coordination, oversight, and direct test execution across multiple projects involving enterprise cloud-based SaaS solutions.

The QA Lead will coordinate the work of multiple QA Analysts and partner closely with business, technical, development, and vendor teams to ensure high-quality, fully tested solutions.

Responsibilities

• Define QA strategy and test plans across the program.
• Coordinate the work of multiple QA Analysts as needed.
• Execute hands-on testing for cloud-based SaaS solutions.
• Prioritize test coverage in environments where automated testing is still developing.
• Partner with business, technical, development, and vendor teams to ensure high-quality delivery.
• Track defects and QA metrics.
• Drive remediation and retesting workflows.
• Maintain test documentation, environments, and data sets.
• Standardize QA processes and testing practices.
• Provide coaching and oversight to QA team members.
• Report QA status and risks to program leadership.
• Provide knowledge transfer.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Five (5) years of proven work experience as a Quality Assurance Tester or in a similar role.
• Two (2) years of experience leading others.
• Experience with QA methodologies.
• Ability to document and troubleshoot errors.
• Working knowledge of test management software and SQL.
• Familiarity with Agile frameworks and regression testing is a plus.
• Strong attention to detail with an analytical and problem-solving mindset.
• Strong organizational skills.
• Experience supporting complex enterprise implementations or operational environments is highly desirable.