Quality Assurance Analyst

Job Overview

Our client, is seeking an experiencedQuality Assurance Analyst to support the FANS modernization project and ongoing maintenance of FNW applications.

The selected candidate will be responsible for developing and executing comprehensive test plans, creating manual and automated test scripts, validating application functionality, testing REST APIs and microservices, and facilitating User Acceptance Testing (UAT). The analyst will work closely with business stakeholders, developers, and department staff to ensure software solutions meet business requirements, technical specifications, and agency quality standards.

Key Responsibilities

• Develop, maintain, and execute comprehensive test plans, test scenarios, test cases, and test scripts.
• Perform manual and automated testing to validate application functionality, identify defects, and ensure compliance with business requirements.
• Design, develop, and maintain scalable automated testing frameworks using Selenium or similar tools and the Page Object Model (POM).
• Create, update, and maintain automation scripts to support UI changes, new features, and application enhancements.
• Perform REST API and microservices testing using Postman, Insomnia, or similar tools, including endpoint validation, payload verification, and contract testing.
• Plan, coordinate, and facilitate User Acceptance Testing (UAT) sessions with FNW staff and business stakeholders.
• Participate in Joint Application Development (JAD) sessions, requirements-gathering meetings, design reviews, development discussions, and testing sessions.
• Collaborate with business users, developers, and stakeholders to understand business processes, functional requirements, data needs, and technical specifications.
• Translate business requirements and functional specifications into detailed technical documentation, process models, and workflow diagrams.
• Track test execution, document defects, analyze root causes, and coordinate with development teams to resolve issues.
• Utilize Azure DevOps and/or Team Foundation Server (TFS) to manage test cases, defects, work items, and testing activities.
• Provide quality assurance support for existing FNW applications and new business requirements, including changes resulting from legislative updates.
• Prepare and maintain test documentation, status reports, test results, and other project deliverables.
• Ensure deliverables meet FDACS standards, project timelines, and established quality assurance procedures.

Required Qualifications and Skills

• Minimum of 7 years of experience in Quality Assurance and/or Business Analysis.
• Minimum of 7 years of experience working in Agile software development environments.
• Minimum of 7 years of hands-on manual testing experience, including test scenario development, test case creation, and test execution.
• Minimum of 7 years of experience in automated testing, including designing, developing, and executing automation test scripts.
• Minimum of 7 years of experience with Azure DevOps and/or Team Foundation Server (TFS).
• Minimum of 7 years of experience conducting business process discussions, stakeholder meetings, and requirements-gathering sessions.
• Minimum of 7 years of experience using Joint Application Development (JAD) techniques.
• Minimum of 7 years of experience planning, coordinating, and executing User Acceptance Testing (UAT).
• Minimum of 7 years of experience designing, developing, maintaining, and scaling custom automated testing frameworks, including the Page Object Model (POM) or similar approaches.
• Minimum of 7 years of experience using Selenium or similar tools for automated functional and regression testing.
• Minimum of 7 years of experience maintaining and updating automated scripts to accommodate UI changes and new feature releases.
• Minimum of 5 years of experience testing REST APIs and microservices, including endpoint validation, contract checks, and payload verification.
• Proficiency in REST API testing tools such as Postman, Insomnia, or equivalent tools.
• Minimum of 7 years of experience translating functional specifications into technical specifications for development teams.
• Minimum of 7 years of experience developing process models, workflow diagrams, and process flow documentation.
• Minimum of 7 years of experience collaborating with stakeholders and technical teams to gather requirements, understand data needs, and resolve issues.
• Minimum of 7 years of experience preparing and maintaining technical documentation.
• Excellent analytical, problem-solving, communication, documentation, and root cause analysis skills.
• Ability to work independently, manage competing priorities, meet deadlines, and deliver high-quality results.

Preferred Qualifications

Preference will be given to candidates with in-depth knowledge or hands-on experience in the following areas:

• FNW business processes and operational workflows.
• Florida Direct Certification (FDC) Application.
• Florida Automated Nutrition System (FANS) Application.
• Admin Review (AR) Application.

Education

A Bachelor of Science degree in Information Technology or a related field is preferred.