QA Manager / Manager – Quality Engineering

Job Summary

We are looking for an experienced QA Manager to lead and scale our Quality Engineering function for a product-based SaaS platform. The ideal candidate will be responsible for defining QA strategy, managing teams across manual and automation testing, ensuring high product quality, and driving continuous improvement across the SDLC.

Key Responsibilities

🔹 QA Leadership & Strategy

• Define and own the overall QA strategy aligned with product and business goals

• Establish quality standards, processes, and best practices across teams

• Drive shift-left testing and quality ownership mindset

🔹 Team Management

• Lead, mentor, and grow manual and automation QA teams

• Handle hiring, performance management, skill development, and career planning

• Collaborate closely with Engineering, Product, DevOps, and UX teams

🔹 Automation & Tools

• Oversee test automation strategy (UI, API, Regression)

• Ensure effective use of automation tools (Playwright / Selenium / Cypress or similar)

• Improve test coverage, execution speed, and CI/CD integration

🔹 Product Quality Ownership

• Own release sign-off and quality metrics

• Analyze defects, root causes, and production issues

• Drive defect prevention and continuous improvement initiatives

🔹 Agile & Process Excellence

• Work closely with Scrum / Agile teams

• Participate in sprint planning, reviews, and retrospectives

• Ensure testing is embedded early in the development lifecycle

Required Skills & Experience

🔹 Core Experience

• 15+ years in Software Testing / Quality Engineering

• 5+ years in a QA Manager / Senior QA Leadership role

• Strong experience in product-based companies (SaaS preferred)

🔹 Technical Skills

• Manual testing, test design techniques, and exploratory testing

• Automation frameworks and tools (Playwright / Selenium / Cypress)

• API testing (Postman / RestAssured)

• CI/CD pipelines and DevOps collaboration

• Test management tools (JIRA, TestRail, Zephyr, etc.)

🔹 Leadership & Soft Skills

• Strong stakeholder management and communication skills

• Proven ability to influence cross-functional teams

• Data-driven mindset using quality metrics and dashboards

• Experience working with senior leadership and product heads

Good to Have

• Experience scaling QA teams in fast-growing product companies

• Exposure to performance and security testing

• Certifications (ISTQB, CSPO, SAFe, etc.)

• Experience with cloud-native or microservices-based products

Why Join Us?

• Work on a scalable, customer-facing product

• High ownership and leadership visibility

• Opportunity to shape the quality culture across the organization

• Collaborative, engineering-driven environment