QA Analyst

Expert In Recruitment Solutions

🇺🇸 United States

On-site

2 months ago

ServiceNow
Jira
triage

2 months ago

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Location:-New York, NY (5 days in-office mandatory); on-site local candidate; in-person interview
No of Positions - 1
Overall– 8+ years

JD:-
We are looking for a dedicatedQA Analyst with experience inRCSA (Risk & Control Self-Assessment) processes and working knowledge ofServiceNow andJira.

Required Skills:

QA / Test Analysis experience
RCSA (Risk & Control Self-Assessment) knowledge
ServiceNow exposure
Jira defect management and user story creation
Defect triage, classification, and root cause analysis
Strong analytical, documentation, and stakeholder communication skills

Key Responsibilities:

Review and analyse technical and business findings identified during QA and RCSA assessments.
Categorise and classify defects/issues based on severity, impact, and root cause.
Translate findings into clear and detaileduser stories, defect descriptions, and acceptance criteria.
Log, track, and manage defects and enhancement requests inJira.
Work closely with business, technology, and QA teams to ensure accurate defect documentation and resolution tracking.
Maintain quality records, reporting, and defect lifecycle governance.
Support risk, control, and compliance-related QA activities.

QA Analyst · Expert In Recruitment Solutions

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