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Head of Business Planning & SCM (Korean speaker)

Samsung Electronics America, Inc.
🇲🇾 Malaysia
On-site
Manager or above
15 hours ago

Position Summary

Role and Responsibilities

1.Business Strategy & Planning


  • Develop and execute the annual business plan and long-term strategic roadmap aligned with corporate objectives.
  • Drive business growth initiatives by identifying market opportunities, competitive trends, customer insights, and commercial risks.
  • Translate business intelligence into actionable strategies that improve revenue, profitability, market share, and operational efficiency.
  • Lead the annual budgeting, sales target setting, business forecasting, and management planning processes.
  • Develop business scenarios and contingency plans to respond to changing market conditions.

2.Commercial Planning & Performance Management


  • Lead the sales forecasting and demand planning process to improve forecast accuracy across Sell-In, Sell-Out, Order Earliness, and inventory planning.
  • Ensure effective collaboration between Sales and Product Marketing to achieve consensus demand planning aligned with product launch strategies and business priorities.
  • Monitor and analyze key business KPIs including revenue, market share, profitability, inventory health, sales productivity, forecast accuracy, aging stock, and channel performance.
  • Consolidate business performance reports and provide meaningful insights, executive commentary, and recommendations on business risks and growth opportunities.
  • Develop executive dashboards and management reports to support timely business decisions.

3.Supply Chain & Demand Planning


  • Collaborate closely with Supply Chain Management (SCM), Product Marketing, Sales, and factories to ensure demand and supply alignment.
  • Liaise with RHQ, HQ, and manufacturing facilities to optimize product availability while minimizing inventory risk.
  • Identify underperforming areas within the supply chain through data analysis and implement corrective actions to improve operational performance.
  • Drive continuous improvements in forecasting processes, inventory management, supply planning, and order fulfillment.
  • Ensure all SCM KPIs are achieved in accordance with company objectives and promote SCM best practices across the organization.
  • Support RHQ and HQ reporting requirements, including preparing business reports and presentations in Korean where required.
  • Act as the primary liaison between local management, RHQ, HQ, and manufacturing teams to ensure alignment on planning assumptions, demand forecasts, supply strategies, and business priorities.

4.Commercial Investment & Business Governance


  • Lead the planning, governance, and optimization of Total Investment Marketing (TIM) to maximize business returns.
  • Develop Management Plans covering: Total Mobile revenue planning and tracking, Sales target allocation, Channel allocation.
  • Budget allocation across Sales, Product Marketing, Retail, and Marketing.
  • Commercial investment prioritization.
  • Performance tracking and ROI analysis.

5.Cross-Functional Leadership


  • Build strong partnerships across Sales, Product Marketing, SCM, Finance, Operations, Retail, Customer Service, RHQ, HQ, and manufacturing teams.
  • Lead cross-functional planning meetings to align product launches, promotional activities, supply readiness, and commercial priorities.
  • Resolve business issues proactively by facilitating collaboration across departments.
  • Represent Business Planning in leadership meetings and strategic business projects.

6.Business Analytics & Decision Support


  • Provide strategic business analysis and recommendations to senior management based on commercial, operational, and financial performance.
  • Identify business risks, operational gaps, and improvement opportunities through advanced analytics.
  • Develop forecasting models and business scenarios to improve planning accuracy and business agility.

7. People Leadership


  • Lead, mentor, and develop a high-performing Business Planning team.
  • Foster a culture of accountability, collaboration, innovation, and continuous improvement.
  • Build organizational capability through coaching, succession planning, and talent development.
  • Promote a data-driven mindset and encourage proactive problem-solving across the team.
  • Set clear performance expectations and ensure alignment with company objectives. 

Skills and Qualifications

• Leads small teams of professionals with limited control over budget spending or HR management such as recruiting or dismissal and supervises mentoring and coaching for team members.


• Typically implements short-term action plans rather than developing policy, process or strategy.


• Enhances or Improves methods or procedures and provides coaching to team members to ensure successful outcome.


• Has expertise in most or all job areas within a job family.


• Acts independently to determine methods and procedures on new or special assignments.


• Typically requires a minimum 12 years of related experience and a Bachelor's degree, or 10 years and a Master's degree, or a PhD with 7 years experience.

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Head of Business Planning & SCM (Korean speaker) · Samsung Electronics America, Inc.

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