Public Health Administrator – Regulatory Licensing

Public Health Administrator 1 – Regulatory Licensing

Client: Tennessee Department of Health
Location: Nashville, TN
Work Arrangement: Hybrid (first 30 days fully onsite)
Contract Duration: November 16, 2026 – June 30, 2027
Schedule: Monday–Friday, 8:00 AM–4:30 PM CST
Hours: 37.5 per week

Position Overview

The Tennessee Department of Health is seeking a Public Health Administrator 1 to support administrative operations for professional regulatory boards.
This position is responsible for reviewing and processing professional licensing applications, permits, certifications, registrations, and renewals in accordance with applicable laws, policies, and procedures.
The individual will evaluate application completeness and eligibility, maintain licensing and payment records, respond to public inquiries, coordinate regulatory board activities, and ensure accurate documentation and reporting.
The role requires the ability to handle moderately complex regulatory administrative activities, apply established policies and procedures, and communicate effectively with applicants, board members, supervisors, and other stakeholders.

Key Responsibilities

Licensing and Regulatory Administration

• Review applications for professional licenses, permits, registrations, and certifications to determine completeness, accuracy, and eligibility.
• Evaluate applications in accordance with applicable laws, rules, regulations, policies, and procedures.
• Recommend approval or rejection of applications and submit recommendations to supervisors for approval.
• Make determinations regarding license renewals and reciprocity requests in accordance with established requirements.
• Review licensing certificates, registrations, and other statements of professional authority.
• Issue licenses, certificates, registrations, and other authorizations to practice regulated occupations or professions.
• Ensure licensing documentation and reports are accurate and complete.
• Implement assigned regulatory mandates and directives.

Records, Data Entry, and Financial Processing

• Enter, update, and maintain licensing information in computerized databases.
• Review case and application statuses using established computer systems.
• Match payments received through the cashier's office to the appropriate licensee records.
• Maintain records of licensing fees, payments, refunds, and returned checks.
• Post or adjust payments in licensing systems as applicable.
• Prepare reports and maintain documentation for regulatory boards.
• Coordinate the collection and preparation of reports, including expenditure reports when assigned.

Customer Service and Regulatory Communication

• Respond to questions from applicants regarding license requirements, application status, and licensing procedures.
• Explain applicable policies, procedures, and laws to applicants, members of the public, board members, and other organizations.
• Handle complaints and provide requested information, records, and reports.
• Communicate with other states and professional organizations regarding licensing information.
• Notify applicants of examination results when assigned.

Board and Examination Coordination

• Coordinate meetings for regulatory boards and commissions.
• Assist with scheduling professional competency examinations.
• Coordinate examination dates, times, locations, and notifications.
• Prepare meeting and examination facilities.
• Assist with examination monitoring and candidate notifications when assigned.

Administrative Support and Case Monitoring

• Communicate case findings and status updates to supervisors, directors, attorneys, and other appropriate personnel.
• Escalate significant deviations from established policies and procedures.
• Coordinate and collect reports from inspectors, investigators, and auditors when applicable.
• Monitor the status of investigations involving regulated professionals when assigned.
• Maintain accurate records and support ongoing regulatory board operations.

Qualifications

The requisition does not specify a minimum degree, certification, or number of years of experience.

Candidates should be evaluated based on their ability to perform the regulatory administrative responsibilities described above, including:

• Reviewing applications and documentation for completeness and accuracy.
• Applying established policies, procedures, and eligibility criteria.
• Maintaining accurate electronic records and databases.
• Processing and reconciling licensing-related payments.
• Communicating with applicants and responding to inquiries.
• Coordinating meetings, records, and administrative activities.
• Preparing reports and maintaining organized documentation.

Work Arrangement

The first 30 days require full onsite attendance at 665 Mainstream Drive, Nashville, Tennessee.

After the initial 30 days, the contractor will be evaluated for eligibility to work remotely two or three days per week, with the remaining days onsite. Remote eligibility depends on the contractor's ability to perform the required responsibilities.