Property Operations Associate

Who We Are

We’re an Austin-based hospitality company that designs and operates furnished apartments and apart-hotels for a new type of traveler. Our accommodations bridge the gap between hospitality and residential living, offering a unique, tech-forward experience that delivers exceptional value to our guests. Our units can be found in some of the country’s most desirable neighborhoods. 

Responsibilities

• Support hotel launch and pre-opening tasks
• Work a flexible schedule based on business demands and needs
• Coordinate and fulfill guest requests together with our remote Guest Experience team
• Support Housekeeping operations by assisting with linens and stripping rooms
• Manage guest supplies & linen inventory and ordering
• Inspect and stage units for guest arrivals; stock pre-arrival amenities
• Help maintain the overall cleanliness of the property
• Greet guests and VIPs from time to time
• Support the GM by filling gaps on daily operations tasks 

Qualifications

• 1+ years of guest facing customer service 
• Previous experience in hotels or property management preferred 
• Tech forward with experience working in multiple systems
• Speak, read and write fluently in English; Spanish is a plus
• Critical thinking; you can find out of the box solutions to drive results
• Comfortable standing and/or walking at least 8 hours a day
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• Be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance