Project Manager, Information Technology

Why Ryan?

• Flexible Work Environment

• Award-Winning Culture

• World-Class Benefits and Compensation

• Accelerated Career Path

• Community Outreach

• Mentorship Opportunities

• Wellness-Centric Benefits

Duties and responsibilities, as they align to Ryan’s Key Results

People

• Provide effective project leadership across technology initiatives, fostering accountability, collaboration, and a strong delivery mindset among project team members.
• Lead cross-functional project teams consisting of IT, business, vendor, and implementation partner resources to successfully achieve project objectives.
• Establish clear roles, responsibilities, expectations, and communication practices across project teams.
• Build trusted relationships with business stakeholders, technology leaders, product owners, and technical teams to facilitate effective decision-making and issue resolution.
• Promote a culture of transparency, continuous improvement, and shared accountability throughout the project lifecycle.
• Coach project team members on project management disciplines, delivery practices, risk management, and effective stakeholder engagement.
• Facilitate collaboration across global, regional, and functional teams to ensure alignment on project priorities, dependencies, and outcomes.

Client

• Plan and manage technology projects from initiation through implementation, ensuring delivery within agreed scope, schedule, budget, and quality expectations.
• Partner with business and technology stakeholders to define project objectives, requirements, success criteria, deliverables, and implementation plans.
• Develop and maintain comprehensive project plans, including milestones, resource requirements, dependencies, budgets, risks, and critical-path activities.
• Provide clear, timely project status reporting to stakeholders and leadership, including progress against milestones, key decisions, risks, issues, and recommended actions.
• Proactively identify and manage project risks, issues, constraints, and dependencies, escalating appropriately to maintain delivery momentum.
• Coordinate activities across application, infrastructure, security, data, architecture, integration, and business teams as required by the initiative.
• Manage third-party vendors and implementation partners, including deliverables, timelines, dependencies, and performance against project commitments.
• Lead project governance meetings, working sessions, steering committee discussions, and executive-level project updates as appropriate.
• Coordinate testing, deployment, change management, training, and business-readiness activities to support successful implementation and adoption.
• Ensure effective transition of completed solutions to operational and support teams.

Value

• Apply consistent project management methodologies, governance standards, tools, and controls to improve delivery predictability and project outcomes.
• Establish and track project KPIs, milestones, financial performance, resource utilization, risks, and value-realization measures.
• Manage project budgets and forecasts, identifying variances and taking appropriate corrective action to maintain financial discipline.
• Ensure technology investments remain aligned with approved business cases, strategic objectives, and expected business outcomes.
• Identify opportunities to improve project delivery through standardization, automation, agile practices, and continuous process improvement.
• Maintain accurate project documentation, including project plans, RAID logs, decision logs, status reports, financial tracking, and governance materials.
• Ensure projects comply with applicable technology, security, architecture, data privacy, audit, and regulatory requirements.
• Support portfolio planning and prioritization by providing accurate information regarding project capacity, dependencies, timelines, costs, and delivery risks.
• Conduct project retrospectives and incorporate lessons learned into future delivery practices.

Education and Experience

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, Project Management, or a related field.
• 5–8+ years of experience managing technology projects in complex enterprise environments.
• Demonstrated experience leading cross-functional IT projects involving enterprise applications, infrastructure, integrations, data, or digital transformation initiatives.
• Strong knowledge of project management methodologies and delivery frameworks, including Agile, Waterfall, and hybrid approaches.
• Experience developing and managing project plans, budgets, forecasts, resource plans, RAID logs, dependencies, and executive-level status reporting.
• Demonstrated ability to manage multiple priorities and projects while maintaining strong attention to scope, schedule, budget, quality, and business outcomes.
• Experience working with geographically dispersed teams, external vendors, and implementation partners.
• Strong stakeholder management, facilitation, communication, negotiation, problem-solving, and organizational skills.
• Ability to communicate complex technology concepts, project risks, and delivery considerations effectively to both technical and non-technical audiences.
• Experience with enterprise project and portfolio management tools and collaboration platforms.
• PMP, PMI-ACP, Certified ScrumMaster (CSM), or similar project management certification preferred.
• Experience within a global professional services or similarly complex organization preferred.

Equal Opportunity Employer: disability/veteran