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Project Manager – Crew Management
Epsilon Solutions LTD
- 🇨🇦 Canada
- On-site
- Manager or above
- 10 months ago
- Change Management
- PMP
- Agile
- Microsoft Project
- Jira
- Confluence
10 months ago
Location: Montreal, QC
Duration: Contract
Job Description
We are seeking an experienced Project Manager to lead the delivery of complex software implementation projects within the airline operations domain.This role involves managing end-to-end project activities for solutions such as crew management, flight operations, and planning systems. The ideal candidate will have a strong background in enterprise software delivery, excellent stakeholder management skills, and a solid understanding ofairline operational processes.
Key Responsibilities:
- Manage full project lifecycle forairline operations software implementations, from initiation through closure
- Develop and maintain detailed project plans, schedules, and budgets, ensuring projects are delivered on time and within scope
- Engage with airline customers to gather requirements, define project scope, and align deliverables with business objectives
- Oversee system integrations, including crew management systems and other operational software
- Lead project communication efforts, preparing status reports and facilitating stakeholder meetings
- Identify, assess, and manage project risks and issues, ensuring timely resolution
- Coordinate with internal teams (Product, Development, Support) and external partners to ensure successful project execution
- Contribute to RFI/RFP processes, including proposal development and customer presentations
- Support change management activities to ensure successful adoption of new systems and processes by customer organizations
- Maintain high levels of customer satisfaction throughout the project engagement
- Stay current with industry trends and regulatory requirements relevant to airline operations
Requirements:
- Bachelor's degree in Business Administration, Information Systems, Engineering, or a related field
- Project Management Professional (PMP) certification or equivalent is preferred
- Minimum 7 years of experience managing enterprise software implementation projects, ideally in airline operations or aviation software
- Familiarity with airline operational domains such as crew scheduling, flight operations, or planning systems
- Strong knowledge of project management methodologies (PMBOK, Agile, etc.)
- Excellent organizational, analytical, and problem-solving skills
- Effective communicator with experience working with C-level stakeholders and cross-functional teams
- Proficiency with project management tools such as Microsoft Project, Jira, Confluence, and related software
- Ability to travel as needed for project activities and customer engagements
Project Manager – Crew Management · Epsilon Solutions LTD