Project Manager

Job Description

Role - Project Manager - Banking & Technology Transformation
Location: Krakow, Poland

Today, the corporate landscape is dynamic and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Role Purpose

Key Responsibilities

• Own end-to-end delivery of complex banking and technology transformation initiatives, from mobilisation through implementation and transition into service.
• Define and maintain integrated delivery plans, milestones, dependencies, resource needs and measurable outcomes.
• Act as a key point of contact between client stakeholders and delivery teams, providing clear and timely communication.
• Establish robust programme governance covering status reporting, RAID management, milestone tracking, financial oversight and executive reporting.
• Proactively identify, manage and escalate risks, issues and dependencies, driving timely resolution and informed decision-making.
• Lead cross-functional and distributed teams spanning business, product, engineering, architecture, testing and operations.
• Drive Agile delivery practices, including planning, prioritisation, dependency management and continuous improvement.
• Manage delivery performance against agreed scope, timelines, quality and budget, with clear accountability for corrective actions.
• Ensure adherence to client technology, security, risk, documentation and governance standards.
• Coordinate internal teams, client SMEs, third parties and vendors to maintain delivery momentum and alignment.
• Build strong relationships with business and technology stakeholders and maintain transparency around delivery progress and challenges.
• Promote a collaborative, outcome-focused culture and support the development of delivery teams.

Required Experience and Skills

• 10 years of experience across technology delivery, programme management or transformation, preferably within Banking and Financial Services.
• Demonstrable experience leading large, complex technology programmes involving multiple teams, suppliers and stakeholders.
• Strong experience in programme governance, RAID management, dependency management, delivery planning and executive reporting.
• Proven financial and commercial management capability, including budget control, forecasting and delivery performance management.
• Strong understanding of Agile delivery, ideally including Scrum, Kanban and/or SAFe.
• Hands-on experience with delivery tooling such as Jira and Confluence.
• Experience managing multi-location and distributed delivery teams across regions and time zones.
• Excellent communication, facilitation, negotiation, influencing and problem-solving skills.
• Ability to operate effectively with business and technology stakeholders in a regulated environment.
• Fluent written and spoken English.

Preferred Experience

• Previous experience with HSBC or another Tier-1 global bank.
• Experience across Retail Banking, Wealth Management, Private Banking, Client Onboarding or Digital Transformation.
• Exposure to client lifecycle management, onboarding, KYC/AML or regulatory transformation.
• Experience delivering software engineering, cloud, data, digital platform or technology modernisation programmes.
• Relevant delivery or programme certifications such as SAFe, Scrum, PRINCE2, PMP or equivalent.

• Role Designation description: Project Manager