Project Manager

Summary:

• Work Mode: Remote (must be in the U.S.)

Responsibilities:

• Update and maintain financial systems.
• Lead process improvement efforts to enhance effectiveness, accuracy, and performance of financial systems.
• Focus on inbound customer payments and payment fraud, ensuring accurate processing and minimizing fraud risk.
• Provide technical/functional expertise in identifying, evaluating, and developing financial systems.
• Act as a liaison to IT for system programming and coding.
• Develop solutions to financial systems issues and work with systems design to implement new features, including performing financial systems testing.
• Ensure financial modules are working effectively and efficiently and that proper security is in place.
• Manage day-to-day work prioritization, scheduling, and resource allocations of a team performing financial systems activities.
• Ensure that company needs are met, priority processing and projects are completed on time, and resources are utilized effectively.
• Prepare, review, or provide input to project business cases.
• Manage process improvement, productivity, methodology, and standards.
• Assist in the development of team members in terms of operations and technical expertise by providing training.

Requirements:

• 5 years of project/product management experience working with both business and IT/Tech Dev stakeholders.
• Strong interpersonal skills to cultivate relationships with cross-functional teams.
• Strong verbal and written skills to elicit and document requirements.
• Self-driven with the ability to manage multiple projects simultaneously and lead cross-functional teams from ideation to completion.

Preferred Skills:

• Accounts Receivable, Cash Controls, Reconciliation, and Operational Risk.
• Payment Fraud.
• AI Skills - Use of Chat GPT and/or CoPilot.
• Problem Management.
• Project Management.