Project Data Entry Supervisor

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a proactiveProject Data Entry Supervisor to join our Operations team. In this role, you will lead a dedicated data entry team in Hoddesdon, taking ownership of workflow, quality execution, and daily service delivery across key platforms like SKP and DCS. By coaching team members, monitoring key operational statistics, and ensuring strict compliance with operating standards, you will directly safeguard accuracy while setting the benchmark for operational efficiency. Here, your leadership and eye for detail will ensure critical customer information is seamlessly processed on time, every time.

What You’ll Do (Responsibilities)

In this role, you will:

• Oversee daily data entry operations across SKP and DCS platforms, balancing workflows against staffing models and performance metrics.
• Direct and develop Team Leaders and data entry personnel through routine coaching, performance appraisals, and SMART objective setting.
• Monitor operational exception levels, conduct daily report cleanses, and resolve data issues to uphold strict SLA targets.
• Maintain rigorous compliance with Sarbanes-Oxley (SOX) controls, internal operating standards, and customer audit requirements.
• Partner with Line Managers, Account Management, and Project Management teams while supporting cross-functional data entry initiatives as required.

What You’ll Bring (Skills & Qualifications)

The ideal candidate will have:

• Several years of experience in data entry operations, team leadership, or supervisory management.
• Strong knowledge of specialized data entry platforms, specifically SKP and DCS.
• Demonstrated ability to analyze team productivity data, interpret department statistics, and optimize resource allocation.
• Proven track record in delegating tasks effectively, guiding direct reports, and driving continuous improvement.

What We Offer (Benefits)

• Location: Hoddesdon
• Competitive compensation and benefits aligned with experience.
• Flexible work options/alternative work options to support work–life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.

If you are ready to guide a vital team and advance your career in operational leadership, apply today.