Project Coordinator Specialist

Job Title: Project Coordinator/Specialist-II
Job Location - Remote
Duration - 11 months

Schedule: 9:00 - 5:00 PM (Manager can be flexible for the right candidate) 

Responsibilities

• Onboard new regional grocery merchants with Local Express integration.
• Serve as a merchant-facing representative, ensuring a successful first 30 days of merchant activation on the platform.
• Execute all steps in our end-to-end launch tracker.
• Maintain a strong relationship with Local Express, who manages merchant integration.
• Conduct weekly calls with Local Express representatives to address outstanding tasks and any blockers that the client or Local Express might have.
• Participate in weekly calls to discuss Mx in the LE pipeline.

Requirements

• 1-2 years of experience in project management or customer success management with client-facing experience.
• Highly organized with a proven ability to manage multiple projects simultaneously in a fast-paced environment.
• Experience in client management is a plus, including end-to-end ownership of onboarding, project management, and account management.

Qualities

• Great communication skills.
• Efficiency in task execution.
• Enjoys working in a fast-paced environment.
• Strong organizational skills.
• Ability to maintain control over multiple moving parts.