Project Coordinator (Prague - Retail Installations )

Purpose of the Job

As a Project Coordinator, you will be responsible for coordinating projects from initial briefing to final delivery and installation. You will act as the main point of contact for internal teams and ensure that all tasks are completed on time, within budget, and to the highest quality standards. This role is helping to deliver to one of our key clients, a retail fashion brand and working on in-store installations (shop in shop).

Your responsibilities will include setting up projects in our ERP system, organizing production, planning transport and installation, and providing excellent customer service throughout the process. You will work closely with other internal teams such as Production, Assembly, Warehouse, Logistics + Installation as well as supporting Project and Account Managers in delivering outstanding results. The position offers excellent opportunities for professional growth and the chance to travel to various European and UK locations as part of the role.

This role operates on a blended basis between the local HH Global office, client / vendor site(s) and home as necessary - 3 or 4 days are required in our Prague office per week.

Please submit your details / application in English as we can't progress your application without that.

Key responsibilities

• Execute project tasks and ensure smooth delivery through all phases: ERP setup, price quotations, time planning, and transport to final destination
• Act as the main point of contact for internal teams and provide clear communication of client requirements
• Provide excellent customer service and prompt responses to internal team and clients
• Troubleshoot and handle claims effectively, identifying and solving issues with practical solutions
• Monitor project progress to ensure timely and accurate delivery
• Prepare orders, control costs, and assist with invoicing after project completion
• Acting as the right hand to the Project Manager and Account Manager

Knowledge, skills + experience

• Relevant experience in client services, project management, retail development, logistics or business administration
• Knowledge of materials and previous experience in retail installation projects would be advantageous
• Strong organizational and planning skills; ability to manage multiple projects simultaneously
• Ability to read technical drawings and floor plans is an advantage
• Excellent professional level English language skills are required
• Czech or Slovak at an advanced level (spoken and written)
• Additional European languages would be an advantage
• Excellent time management and prioritization skills; ability to work under pressure as you will be handling multiple projects at a time
• Logical and analytical thinking; problem-solving and process optimization skills
• Excellent communication and negotiation skills
• Experience with project management tools / systems (Monday.com ideally) and ERP systems is a plus
• Advanced MS Office skills (Excel, Word, PowerPoint)

Essential criteria

• Relevant experience in client services, project management, retail development, logistics or business administration
• The ability (and desire) to work 3 or 4 days per week in our Prague office
• Czech and English language skills at a professional level
• Logical and analytical thinking with demonstrable problem-solving skills
• Strong project management skills: organization, planning, attention to detail, multitasking and deadline management

The Talent Acquisition Partner managing this hire is Nick Charles

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