Programme Manager

Job Description

Contract: Permanent

Shift pattern: Full Time, onsite in Nottingham
Closing date: 30th October

Recruitment Partner: Joanne Walker

What you'll be doing

As a Programme Manager at Boots, you will play a pivotal role in the Store Development team, leading the delivery of key strategic and tactical programmes across our store estate. Your focus will be on enhancing customer experience through effective management of Beauty, General Merchandising, and cross-format initiatives. By driving cross-functional teams, you will ensure that projects are executed flawlessly, keeping customer satisfaction at the forefront of all activities.

Key responsibilities

• Lead cross-functional teams to deliver in-store execution across categories such as Premium Beauty and Electrical Beauty.
• Manage the delivery of macro store format programmes that enhance customer perception.
• Blend commercial opportunities with operational excellence to achieve optimal execution.
• Oversee multiple overlapping projects while managing competing stakeholder priorities.
• Line manage and support the development of a direct report, providing coaching, performance feedback and growth opportunities to build capability and ensure successful programme delivery.
• Maintain governance visibility on project progress and issues, ensuring timely communication.
• Foster strong relationships with senior stakeholders across various functions.

What you'll need to have (our must-haves)

• Proven experience in programme management, ideally within the retail or beauty sectors.
• Strong leadership skills with the ability to motivate diverse cross-functional teams.
• Excellent stakeholder management and communication skills.
• Ability to manage multiple projects simultaneously while maintaining focus on delivery.

It would be great if you also have

• Experience in managing store-related projects or initiatives.
• Familiarity with governance reporting and mitigation plans.
• A continuous improvement mindset and a proactive approach to problem-solving.

Where your brilliance can take you

At Boots, your career growth is a priority. As a Programme Manager, you will have the opportunity to develop your skills in a dynamic environment, with pathways to advance into senior leadership roles within the Store Development team or other areas of the business. With our commitment to continuous improvement and professional development, you will be supported in your journey to make a significant impact on our customers and the company.

Rewards designed for you

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more athttp://boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

A bit about us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What’s next?

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon.

Be brilliant with Boots.

• Level: Level 5
• Business area: Support Office
• Function: Commercial & Technical Services
• Keywords: Programme, Manager, Layout, Retail, Project
• Hours per week: 37.5
• Shift Pattern to display to candidates (displayed externally). Please select one:: Weekdays
• Latitude,longitude 1: 52.927182,-1.183948
• Office use only: No
• Airport: No
• Company: Non Stores
• Division: Non Stores
• Should this vacancy be excluded from being posted onto the Boots.jobs career site?: No
• Area: East Midlands (non stores)
• Job Code: FEP Manager
• Store: Nottingham Support Office
• Req Posted Date: 15-Oct-2026