Program Manager, VMS

In this contractor role, you will assist in contingent labor vendor relationship management, provide reporting for all levels of management utilizing the client's vendor management (VMS) system, and ensure that onboarding and offboarding of contractors in our Contingent Workforce program are conducted in accordance with client's policies.

In this role, you will work closely with Associates in HR, Finance, and the Global Security Organization and act as the liaison between those departments and the representatives from suppliers to support the VMS system and contingent labor program.


What you’ll do:

• Establish, develop, and own vendor relationships.
• Ability to problem-solve and make recommendations regarding day-to-day situations and activities
• Assist in managing vendor relationships in the Contingent Workforce program, including rate benchmarking, program communications, and reporting of data
• Interact with all levels of management
• Responsible for providing reporting requirements for end users, management, and vendors
• Provide regular status and progress updates to management on high-visibility contractor situations
• Manage and support communication between internal end-users, VMS contacts, and compliance teams
• Provides end-user support as it relates to the VMS system
• Performs other related duties as assigned

• Great customer service skills, with recent corporate customer service, procurement, sales, or related work experience.
• Excellent communication skills, including written, verbal, presentation, and listening skills.
• Strong relationship-building skills and ability to communicate well with stakeholders at all levels.
• Demonstrated experience and strong skills in data analysis and reporting using MS Excel, including VLOOKUPs, pivot tables, and formulas.
• Ability to provide end-user support for the VMS systems.
• Must be detail-oriented and a problem solver.
• Experienced with MS Office Suite
• Prior contingent labor VMS experience is a plus but not required.
• Prior staffing agency experience is a plus but not required.
• Preferred for candidate to have some understanding of the full life cycle of onboarding and off boarding a contractor

Bachelor’s degree, or equivalent.