Program Manager, TA Ops

Major Entertainment Company
Ideal Location/Time Zone Preference: occasional onsite-UCAN (Los Angeles, San Jose preferred)
Title: Program Manager, TA Ops

Talent Acquisition Operations Workflow & Tools

This position reports to the Talent Acquisition Operations Team and will play a key role in designing and delivering efficient and streamlined recruiting workflows.
This role will focus on understanding and defining business problems, gathering business requirements, identifying impacted personas & interdependencies and partnering cross functionally to effectively support Talent Acquisition (TA) programs and initiatives.

Onsite/Remote Role: yes - would like to go to an office if available.

Ideal Start Date: September 23 , 2026

Ideal End Date: October 31, 2027

Key Deliverables/What You Will Do

• Act as a trusted partner to Recruiting leadership and cross-functional teams.
• Represent the recruiting function in projects, process optimization, influence decision-making, and provide SME-level guidance on recruiting operations, tools, and workflows.
• Design, manage, and optimize end-to-end recruitment workflows, leveraging process improvement methodologies to ensure efficiency, scalability, and alignment with organizational priorities.
• Drive continuous improvement of our recruiting technology stack by identifying gaps, evaluating processes, and creating impact in partnership across Talent.
• Lead process improvement initiatives focused on scalability, automation, and simplification. Leverage insights to design streamlined workflows that reduce manual effort and improve quality and consistency across global teams.
• Serve as a liaison between TA, Product and Engineering teams, employing project management frameworks to drive effective communication, prioritize tasks, and deliver on complex, cross-functional initiatives within set timelines.
• Leverage recruiting and operational data to identify trends, monitor performance, and develop actionable insights. Drive accountability around metric adoption, reporting integrity, and operational KPIs
• Support the planning and execution of recruiting programs and technology implementations.
• Track milestones, ensure cross-functional alignment, and surface risks and dependencies early.
• Oversee the development and governance of process documentation, training materials, and self-serve knowledge resources. Ensure accessibility, accuracy, and usability across teams.
• Partner closely with the TA Programs team to understand business needs and translate them into clear, actionable design requirements that drive TA initiatives.
• Partners with Talent Data & Analytics, Security and Legal to understand the implications of process or tooling decisions, including governance, compliance and risk assessments
• Oversee the testing and troubleshooting of new tools, systems, and processes to ensure successful implementation and adoption. Provide support and guidance throughout the implementation and training process.
• Drive cross-functional initiatives across Talent Acquisition, Talent, Finance and business leadership, aligning stakeholders and clearing blockers before they escalate.
• A ctively participate in post-mortems to assess project outcomes, identify areas for improvement, and drive enhancements in project management processes and methodologies across global TA.

Required Qualifications:

● 5+ years of experience in Recruiting or HR Operations with proven experience designing global workflows with a focus on cross functional excellence.

● Experience partnering with product and engineering teams to inform strategic decision making, backlog prioritization and solutions, familiar with agile and design thinking methodologies.

● Strong business acumen with the ability to solve complex challenges, utilizing critical thinking, and analysis.

● Experience supporting tech or process implementations and managing complex stakeholder groups.

● Strong analytical skills with the ability to extract insights from data, identify trends, and develop recommendations, and create detailed action plans.

● Proven ability to successfully manage multiple projects simultaneously with minimal oversight.

● Experience with Workday HCM and ATS is required.

● Eightfold experience strongly preferred.

● Understanding of recruiting processes, systems, and lifecycle workflows; able to operate as an SME, strongly preferred